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Restaurant Operations Manager

1 month ago

Gravenhurst, Ontario, Canada A&W Restaurant Gravenhurst Full time

Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to join our team at A&W Restaurant Gravenhurst. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we provide exceptional customer service and maintain high standards of quality and efficiency.

Key Responsibilities:

  • Analyze and manage the restaurant's budget to boost and maintain profits
  • Develop and implement operational procedures to ensure smooth daily operations
  • Monitor and evaluate staff performance, providing feedback and coaching as needed
  • Recruit, train, and supervise staff to ensure excellent customer service and high-quality food preparation
  • Plan and organize daily operations, including menu planning, inventory management, and supply ordering
  • Address customer complaints and concerns in a professional and courteous manner

Requirements:

  • 2 years to less than 3 years of experience in a similar role
  • Secondary (high) school graduation certificate
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and under pressure

Work Conditions and Physical Capabilities:

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks

Screening Questions:

  • Do you have previous experience in this field of employment?
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week