Associate Service Client Specialist

2 weeks ago

Montreal, Quebec, Canada Dialectica Full time

About Dialectica

Dialectica is a B2B information services company that serves top professionals worldwide, enabling them to gather real-time information and knowledge from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we develop the world's most reliable and innovative knowledge-sharing platform.

Dialectica has been recognized as one of Europe's fastest-growing companies by the Financial Times for four consecutive years, as one of the best employers for recent graduates by the Canadian Career Directory, and as one of the best workplaces.

We believe in supporting our employees to excel, promoting their growth. Creating a dynamic, valued, and respectful work environment is at the heart of our mission: Accelerating the transition to a prosperous society by promoting improved decision-making.

With a global presence covering five offices across three continents and a highly qualified team of over 1,000 employees, we are always looking for individuals who share our conviction that our work goes beyond individual and organizational benefits, contributing significantly to the collective advancement of society. Our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also how we work and what we commit to. These values include:

Respect

Teamwork

Accountability

Growth Mindset

About the Role

The Client Service Team is the revenue hub of our company. As an Associate Service Client, you will need to think quickly and critically, conduct high-level research on industries and companies, identify and engage with the best experts, ensuring they possess the relevant experience and knowledge to meet our clients' needs. This is a perfect opportunity to showcase and improve your skills in a role that offers clear objectives and opportunities for recognition and rewards based on your contributions. It's a chance to excel and be recognized for your hard work and achievements.

You may one day connect a venture capital firm with experts you've recruited to better understand the telecommunications market in Sub-Saharan Africa, while the next day, you'll assist a strategy consulting firm studying the growth prospects of solar energy in the Middle East.

Working on multiple projects from diverse clients at once, you'll have the opportunity to propel your career and develop transferable skills in sales, project management, time management, negotiation, and communication, while expanding your awareness of commercial issues.

Requirements

Our future Dialectica team member has:

  • 0-3 years of work experience
  • Achieved academic success in any undergraduate field (bachelor's or higher)
  • Participation in extracurricular activities with leadership backgrounds
  • A strong interest and passion for the business world
  • A growth mindset to consider setbacks and challenges as opportunities for learning
  • Excellent networking and sourcing skills, leveraging professional networks like LinkedIn and internal databases to engage and convince relevant experts.
  • Strong ability to meet quotas, achieve specific objectives, and deliver projects on time.
  • Fluency in English is essential, both spoken and written; Fluency in French is a significant asset
  • Knowledge of other languages such as German, Italian, Spanish, Japanese, Korean, and/or Mandarin is an asset

Benefits

  • Part of a creative, entrepreneurial, and dynamic team
  • Training and career development programs (integration sessions, Mini-MBA program, intensive progression programs, foreign language courses)
  • Competitive compensation plan
  • RRSP matching with employer contribution
  • Generous corporate benefits and health coverage (life insurance, medical, dental, vision, and employee assistance programs)
  • Substantial wellness program (allowance, flexible hours, and volunteer days)
  • Team activities, 5-7 events, and more

Dialectica recruits experts worldwide in all fields for its clients primarily located outside Quebec, with the help of the company's other offices located outside Quebec with which interaction is constant. Therefore, knowledge of English is required for this position.

Knowledge of French is required for permanent positions in Quebec so that the holder can communicate as needed with colleagues and suppliers in Quebec. A French training will be offered to any permanent holder in Quebec who does not have a good knowledge of French.

Dialectica is an employer who subscribes to the principle of equal access to employment. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis covered by applicable law.

You're not sure if you fit? Apply anyway At Dialectica, we strive to create an inclusive work environment and welcome candidates with diverse experiences and backgrounds.

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