Administrative Coordinator
1 month ago
We are seeking an experienced Administrative Coordinator to join our team at Randstad Canada. In this role, you will be responsible for providing exceptional customer service to clients, scheduling appointments, and managing data entry into our internal system. The ideal candidate will have strong communication skills, be able to multitask, and possess a positive attitude.
Key Responsibilities
- Confirm and remind clients of their upcoming appointments through calls and emails
- Provide excellent service to clients by answering inquiries and addressing concerns in a professional and courteous manner
- Resolve appointment-related issues or conflicts effectively and promptly
- Assist with other administrative tasks related to appointments and scheduling
- Enter and update appointment details accurately in the company's scheduling system
- Track and report on appointment statistics and trends as needed
Requirements
- 1-2 years of experience in a customer service or administration position
- Bilingual French & English communication skills, both written and verbal
- Computer skills – MS products, Truck Mate and web-based programs and to ability to learn new software's with ease
- Demonstrated customer relationship skills
- Strong conflict resolution skills and to ability to work in fast paced environments
About Randstad Canada
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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