Retail Sales Manager

4 weeks ago


Thunder Bay, Ontario, Canada ONTARIO INC. OA CIRCLE K Full time

Job Summary: We are seeking a highly motivated and experienced Retail Sales Manager to lead our store operations team at ONTARIO INC. O/A CIRCLE K. The successful candidate will be responsible for directing and controlling daily operations, planning and organizing daily operations, managing staff and assigning duties, determining merchandise and services to be sold, implementing price and credits policies, resolving issues that may arise, overseeing payroll administration, conducting performance reviews, and supervising office and volunteer staff.

Key Responsibilities:

  • Direct and control daily store operations to ensure efficient and effective service delivery.
  • Plan and organize daily operations to meet business objectives and goals.
  • Manage and supervise a team of sales and customer service staff to ensure excellent customer service and sales performance.
  • Determine merchandise and services to be sold and implemented in the store.
  • Implement price and credits policies to ensure compliance with company standards.
  • Resolve issues that may arise, including customer complaints and supply shortages.
  • Oversee payroll administration and ensure accurate and timely payment of staff.
  • Conduct performance reviews and provide feedback to staff to improve performance.
  • Supervise office and volunteer staff to ensure efficient and effective support to the store operations team.

Requirements:

  • College/CEGEP education.
  • 1 year to less than 2 years of experience in a retail sales and customer service environment.

Work Environment:

  • Permanent position.
  • 42 hours per week.
  • English language required.


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