Senior Operational Excellence Manager

1 week ago


Old Toronto, Canada Scotiabank Full time

Are you a strategic leader looking to optimize operations and drive business growth?

We are seeking a Senior Operational Excellence Manager to lead our Retail Branch Operations team in enhancing the efficiency and effectiveness of our National Branch network.

About the Role:

  • Leverage your expertise in process optimization methodologies, including LEAN blackbelt principles, to streamline branch operations and enhance client experience.
  • Develop and implement productivity initiatives to drive significant improvements in client satisfaction and operational efficiency.
  • Collaborate with internal stakeholders to ensure seamless product changes and launches.
  • Build a high-performance team by fostering an inclusive work environment and implementing a people strategy that attracts, retains, develops, and motivates talent.

Requirements:

  • Post-secondary education, University Business Degree or MBA preferred.
  • 10+ years of business and consumer/retail experience in the banking sector, with 5+ years in a leadership role.
  • Extensive background in Financial/Product Management/Credit experience within the financial sector.
  • Expert knowledge of project management techniques, including Agile.

The estimated salary for this role is $120,000 - $180,000 per year, depending on experience. Scotiabank offers a comprehensive compensation package, including competitive base salary, bonus structure, and benefits. If you are a strategic leader with a passion for operational excellence, we encourage you to apply for this exciting opportunity.



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