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Restaurant Operations Manager
1 month ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Sakura Sushi. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities:- Monitor staff performance and provide coaching and feedback to improve their skills and productivity.
- Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics.
- Recruit, train, and develop a high-performing team of staff members.
- Set staff work schedules and ensure that adequate staffing levels are maintained at all times.
- Supervise staff and provide guidance and support to ensure that they are meeting their responsibilities.
- Conduct performance reviews and provide feedback to staff members.
- Negotiate arrangements with suppliers for food and other supplies.
- Address customer complaints and concerns in a professional and courteous manner.
- Provide exceptional customer service and ensure that our customers have a positive experience at our restaurant.
- Maintain accurate records of food costs, consumption, sales, and inventory.
- College or CEGEP diploma in a related field.
- 2 years of experience in a restaurant management role.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and make decisions quickly.
- Attention to detail and ability to maintain accurate records.
- Client focus and ability to provide exceptional customer service.
- Organized and reliable with a strong work ethic.
- Team player with the ability to work collaboratively with others.
Work Conditions and Physical Capabilities:
The Restaurant Operations Manager will work in a fast-paced environment with a high level of attention to detail. The ability to work in a team environment and communicate effectively with staff and customers is essential.
Personal Suitability:
We are looking for a candidate who is accurate, client-focused, organized, reliable, and a team player. If you have a strong work ethic and are able to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Work Term:
This is a permanent position with a 30-40 hour work week.
Work Language:
The primary language of work is English.