Senior Manager

3 weeks ago

Toronto, Ontario, Canada CA007 Mercer (Canada) Limited Full time

We are seeking a highly skilled and experienced Senior Manager - IT Risk Management to join our team at Mercer, CA007 Mercer (Canada) Limited. This role will be based in Toronto, Canada.

Job Overview

This is a hybrid role that requires working at least three days a week in the office. As a Senior Manager - IT Risk Management, you will lead a small but important team to ensure the global security organization runs smoothly and efficiently.

You will be responsible for developing strategies and programs to deliver security training and awareness materials across the firm, optimizing cybersecurity program metrics delivered to executives, and improving and maintaining security policies and associated standards.

In addition, you will assist in managing project and operating budgets, collaborating with leaders and SMEs within MMC Tech and across other functions, and delivering high-impact results through effective communication and collaboration.

Responsibilities
  • Perform as a manager and leader who is highly organized and able to operate at senior levels while also supporting your team at the detail necessary to be successful.
  • Work closely with security leaders and your team to execute effective training and awareness strategies.
  • Mature, simplify, and better communicate the security policies and standards for the organization.
  • Continually enhance and improve the delivery of our Information Security Program metrics and KPIs to our senior executives.
  • Partner closely with our communications teams to deliver awareness communications, town halls, and board-level presentations.
  • Lead the development and execution of a comprehensive strategy to deliver effective security training and awareness content ensuring our colleagues are kept abreast of the latest attacks against them, how to identify end-user-based threats, and how to report nefarious behaviors to our security team.
  • Develop and maintain an online security presence to include a security mailbox, web portal content, security trust portal, SharePoint online content, and a digital awareness library.
  • Improve, simplify, and expand our security policies and standards. Enhance the methods for the delivery and ease of use.
  • Partner with internal teams to clarify our processes and procedures ensuring that effective controls are in place.
  • Oversee and participate in the Policy Council to ensure we have effective governance and communications around policy creation across MMC Tech.
  • Manage, advertise, and improve our online SharePoint and digital awareness library.
  • Manage and maintain the Trust package used to inform clients of our security controls and program.
  • Oversee the development and maintenance of the security metrics used to aggregate all cybersecurity KPI and metric data used in risk committee presentations, board of director oversight, and operationally to effectively manage our security program. Develop reporting and presentation materials used by the business and global CISO roles for consistency in security program reporting.
  • Lead and provide budget and project governance oversight to ensure the security organization financials are accurate, aligned to strategy, assist with updating month forecasts, track schedule and budget efficacy for security programs, and ultimately ensure our processes and procedures are well documented and available to those who need and use them.
  • Partner with our communications team to deliver effective communications, board decks, town halls, etc.
Requirements

We are looking for a candidate with a strong background in IT management, computer information systems, or equivalent. A graduate degree in these fields is preferred, along with significant experience in cybersecurity and team management.

The ideal candidate will have exceptional written and oral communication skills, ability to meet deadlines in a fast-paced environment, perform at a very high level, and establish partnerships and collaborate with various levels.

Knowledge of security frameworks, including NIST CSF, NIST SP800-53, and ISO 27001, is required. CISSP or CISM certification is a plus.

About Us

At CA007 Mercer (Canada) Limited, we help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.

We offer a range of career opportunities, benefits, and rewards to enhance your well-being. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

Estimated salary: $180,000 - $220,000 per year, depending on qualifications and experience.

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