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Door Host
1 month ago
We're a company that's passionate about making people happy. Our core purpose is to create unforgettable experiences for our guests, and we're looking for like-minded individuals to join our team.
The RoleWe're seeking enthusiastic and customer-oriented individuals to join our team as Door Hosts and Bussers. As a Door Host, you'll be responsible for creating a positive and welcoming first impression for our guests, managing the entry queue efficiently, and ensuring a comfortable and safe environment for everyone.
Responsibilities- Greet guests warmly and provide a positive first impression.
- Manage the entry queue and maintain order.
- Verify guests' identification and age to ensure compliance with legal drinking age requirements.
- Monitor guest capacity and regulate entry to maintain a comfortable and safe environment.
- Collaborate with team members to ensure venue safety and security.
- Monitor the crowd and guest behavior inside the club to prevent disturbances and enforce rules.
- Assist in handling and diffusing tense situations or conflicts between guests professionally and safely.
- Escort disruptive guests off the premises in a respectful manner, following venue protocols.
- Handle guest inquiries, complaints, and feedback professionally and effectively, escalating issues to management when necessary.
- Positive attitude and passion for making people happy.
- Customer service focused.
- Excellent communication with team members and guests.
- Comfortable working in a fast-paced environment.
- Community connections.
- 19+ years old.
- Serving it Right certified.
- Hospitality experience is an asset.
- $17 hourly wage plus TIPS.
- 50% off F&B across our Gibbons Venues.
- 50% off for Team Members and 20% off for friends and family with The Adventure Group.
- 25% off for Team Members and 20% off for friends and family at The Adara.
- 20% off The Spa at Whistler.
- 3rd party perks at a variety of local businesses.
- Company events.
