Regional Operations Manager
2 weeks ago
Scandinavian Building Services is a leading Canadian provider of retail and commercial cleaning solutions, with a strong presence across the country. With over 60 years of experience, we have established ourselves as a trusted partner for businesses in need of reliable and high-quality cleaning services.
What We Offer:
- A competitive salary of $70,000 - $90,000 per year, depending on experience
- A comprehensive benefits package, including health insurance, dental coverage, and a retirement plan
- The opportunity to work in a fast-paced environment with a dynamic team
- Professional development opportunities to help you grow in your career
About the Role:
We are seeking an experienced Regional Operations Manager to join our team in Calgary. As a key member of our operations team, you will be responsible for managing a portfolio of client accounts, ensuring exceptional service delivery and building strong relationships with clients and colleagues alike.
Your Key Responsibilities:
- Manage a mixed client portfolio of 24 sites, providing site visits, account management, and people management
- Develop and implement strategies to improve customer satisfaction and loyalty
- Maintain accurate records and reports, ensuring compliance with company standards and regulations
- Provide coaching and guidance to hourly cleaners and other team members as needed
Requirements:
- 2-3 years of experience in a supervisory or management role, preferably in the cleaning industry
- Reliable vehicle and valid driver's license
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and conflict resolution skills
What You'll Need to Succeed:
- A reliable vehicle and valid driver's license
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and conflict resolution skills
Our Interview Process:
- Preliminary phone interview with our Recruiter
- Assessment and interview with the Hiring Manager and direct Supervisor
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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