Dining Service Representative

3 weeks ago

Terrace, Canada Polly's Cafe Full time
About the Role

We are seeking a skilled and friendly Dining Service Representative to join our team at Polly's Cafe. As a key member of our service staff, you will play a vital role in ensuring that our customers receive exceptional dining experiences.

Key Responsibilities:

  • Provide attentive and courteous service to customers, responding promptly to their needs and addressing any concerns or complaints.
  • Presentation of menus, making recommendations, and answering questions regarding food and beverages.
  • Prepare and serve specialty food and drinks to customers' tables, ensuring prompt and efficient service.
  • Clear and clean tables, trays, and chairs after each meal, maintaining a clean and organized environment.
  • Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages.
  • Serve food and beverages, ensuring accuracy and attention to detail.
  • Assist clients/guests with special needs, providing personalized support and care.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Able to multitask and prioritize tasks efficiently, managing multiple responsibilities in a fast-paced environment.
  • Strong problem-solving skills, with the ability to think critically and resolve issues promptly.
  • Flexible and adaptable, with a willingness to learn and take on new challenges.
  • Reliable and punctual, with a strong commitment to meeting deadlines and achieving goals.

Benefits:

  • A competitive salary of $45,000 - $55,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
  • A fun and supportive work environment, with a dynamic team of professionals who share your passion for delivering exceptional customer service.

Work Environment:

Polly's Cafe is a fast-paced and dynamic environment, where every day brings new challenges and opportunities for growth. As a Dining Service Representative, you will work closely with our kitchen staff, management team, and other service staff to deliver exceptional dining experiences to our customers.

Educational Requirements:

  • Secondary (high) school graduation certificate required; post-secondary education or training an asset.

Language:

  • English language proficiency required; bilingualism an asset.

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