Car Service Coordinator

1 week ago

Toronto, Ontario, Canada Downtown Hyundai Full time
About Downtown Hyundai

We are a dynamic team looking for a skilled Car Service Coordinator to join our ranks. As a key member of our service department, you will play a crucial role in ensuring the smooth operation of our car servicing business.

Job Summary

We are seeking an experienced and motivated Car Service Coordinator to coordinate all aspects of our car servicing operations. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong attention to detail.

Main Responsibilities

The successful candidate will be responsible for:
  • Developing events for publicity, fundraising, and information purposes;
  • Addressing customers' complaints or concerns in a professional and courteous manner;
  • Explaining the type and cost of services offered to customers;
  • Maintaining accurate records and statistics related to car servicing operations;
  • Obtaining and examining relevant information to assess client feedback, enquiries, and complaints;
  • Receiving and logging customer complaints in a timely and efficient manner;
  • Receiving payments from customers and managing cash transactions;
  • Providing clear explanations of procedures, risks, and benefits to clients;
  • Maintaining and managing digital databases to track customer interactions and car servicing history;
  • Answering client inquiries and providing relevant information in a prompt and professional manner.

Requirements

To be successful in this role, you will need:
  • A minimum of 1 year's experience in a similar role;
  • Excellent communication and interpersonal skills;
  • The ability to work effectively in a fast-paced environment;
  • A strong attention to detail and organizational skills;
  • A high school diploma or equivalent qualification.

Benefits

We offer a competitive salary package, including an estimated $45,000 per annum based on the national average in the United States, as well as opportunities for career growth and development in a dynamic and supportive work environment.

Why Work with Us?

Downtown Hyundai is committed to delivering exceptional customer service and providing a positive work environment for our employees. If you are a motivated and experienced Car Service Coordinator looking for a new challenge, we encourage you to apply.

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