Store Operations Manager

3 weeks ago


Calgary, Alberta, Canada PartSource Full time

At PartSource, we take pride in our staff being true auto parts professionals and car care enthusiasts who share their customers' passion for vehicle maintenance.

About the Role

We are seeking a highly skilled Store Operations Manager to join our team. This individual will be responsible for leading our store operations, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency.
  • Lead and manage the store team, providing coaching, guidance, and development opportunities to ensure success.
  • Ensure compliance with company policies, procedures, and standards, including cash handling, inventory management, and customer service.
  • Manage and control store expenses, inventory levels, and stockroom organization to maximize profitability.
  • Collaborate with cross-functional teams to achieve business objectives, including marketing, merchandising, and logistics.
  • Monitor and analyze sales performance, identifying areas for improvement and developing plans to address them.
Requirements
  • 3-5 years of retail management experience, preferably in a multi-channel environment.
  • Proven track record of driving sales growth, improving customer satisfaction, and increasing operational efficiency.
  • Strong leadership and coaching skills, with the ability to motivate and develop high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Fundamental computer skills and knowledge of automotive operating systems, including point-of-sale systems.
What We Offer
  • A competitive salary range of $80,000 - $110,000 per year, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A generous bonus structure, tied to individual and team performance.
  • Ongoing training and development opportunities to support career growth and advancement.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

We are an equal opportunity employer and welcome applications from diverse candidates.



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