Investigations Manager, Global Claims

1 week ago


Calgary, Alberta, Canada Sedgwick Full time

As a valued colleague at Sedgwick, you'll experience our culture of caring. Enjoy flexibility and time for all the things that matter to you.

A career at Sedgwick offers an opportunity to do something meaningful every day. You'll have support for your mental, physical, financial, and professional needs.

Sharpen your skills and grow your career in an environment that celebrates diversity and is fair and inclusive.

A great place to work awaits - Top 100 Most Loved Workplace by Great Place to Work and Forbes Best-in-State Employer.

Primary Purpose

Investigate claims internationally, handling losses of any size or complexity against insurance companies.

Key Responsibilities

  • Manage complex local losses independently up to designated authority, assist on larger losses including accounting-based losses.
  • Determine insurance coverage by examining claim forms and records.
  • Interview claimants, witnesses, and review police and hospital records to determine company liability.
  • Estimate repair costs, prepare reports, and negotiate settlements with claimants.
  • Recommends litigation when settlement cannot be negotiated and attends hearings as required.

Additional Functions

  • Perform other duties assigned.
  • Support quality programs and travel as needed.

Qualifications

To succeed in this role, you'll need:

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Must hold IIA-AIC designation and pursue another professional insurance designation.

Experience

Five years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

  • Strong oral and written communication, including presentation skills.
  • Proficient in Microsoft Office products.
  • Customer service skills and attention to detail.
  • Ability to work independently or in a team environment.

Sedgwick is an Equal Opportunity Employer committed to barrier-free recruitment and selection processes.



  • Calgary, Alberta, Canada Sedgwick Full time

    About the RoleSedgwick is seeking a highly skilled and experienced Adjuster General Executive to join our team. As a key member of our claims team, you will be responsible for investigating complex claims internationally, ensuring timely and fair resolutions for our clients.Key ResponsibilitiesConduct thorough investigations of claims, gathering evidence and...


  • Calgary, Alberta, Canada Sedgwick Full time

    Sedgwick is a leading provider of claims management solutions. As an Insurance Claims Investigator, you will play a critical role in investigating and resolving complex insurance claims.About the RoleWe are seeking an experienced Insurance Claims Investigator to join our team. The ideal candidate will have a strong background in insurance claims...

  • Claims Investigator

    2 weeks ago


    Calgary, Alberta, Canada Aviva Full time

    We are seeking a highly skilled and experienced Casualty Specialist to join our West Protect (Casualty) team at Aviva Canada. This dynamic role involves investigating, evaluating, negotiating, and settling moderate complexity casualty claims in accordance with Aviva's procedures and philosophy.The successful candidate will be a team player with a strong...

  • Claims Investigator

    1 month ago


    Calgary, Alberta, Canada Sedgwick Full time

    At Sedgwick, we're committed to delivering exceptional service to our clients and colleagues. As a Claims Investigator, you'll play a critical role in investigating claims of any size or complexity, ensuring that our clients receive fair and timely resolutions.Key Responsibilities:Conduct thorough investigations of claims, gathering evidence and interviewing...


  • Calgary, Alberta, Canada Sedgwick Full time

    A career at Sedgwick offers the opportunity to drive meaningful impact through the people and organizations we serve. This is a role for individuals who are driven to make a difference and enjoy a challenge.Main ResponsibilitiesInvestigate complex claims internationally, determining insurance coverage and negotiating settlements with claimants. Handle local...


  • Calgary, Alberta, Canada Definity Full time

    Job SummaryThe successful candidate will be responsible for investigating and settling first-party automobile claims in a prompt, courteous, and accurate manner.Key ResponsibilitiesInvestigate and settle first-party automobile claimsProvide claims service to customers, internal and externalManage auto telephone claims until they are resolvedExplain the claim...


  • Calgary, Alberta, Canada Intact Financial Corporation Full time

    About the RoleWe are seeking a skilled Insurance Claims Investigator and Negotiator to join our team. In this role, you will play a critical part in the investigation, negotiation, and settlement of auto and basic property subrogation claims.Key Responsibilities:Investigate losses with moderate complexity and ensure prompt and equitable recoveries in line...


  • Calgary, Alberta, Canada Travelers Full time

    Job SummaryTravelers seeks an Auto Bodily Injury Claim Representative to investigate and evaluate claims, determine coverage, and manage loss costs and customer relations.Key ResponsibilitiesHandling 3rd party PI and BI ABI claims of low to moderate severity and complexity as assigned.Making contact with insured within Best Practice guidelines.Returning all...


  • Calgary, Alberta, Canada 570 The Dominion of Canada General Full time

    Job SummaryThis role is responsible for investigating and evaluating claims to determine coverage available to policyholders and claimants. The successful candidate will have a strong analytical mind and excellent communication skills.Key ResponsibilitiesInvestigate and evaluate claims to determine coverage and liabilityCommunicate with policyholders and...

  • Claims Adjuster 2

    4 weeks ago


    Calgary, Alberta, Canada Wawanesa Insurance Full time

    Job OverviewThe Claims Adjuster 2 role at Wawanesa Insurance involves delivering an exceptional claims experience through proactive investigation, evaluation, negotiation, and settlement of moderate to high casualty claims. This position requires applying and explaining policy coverages and documenting claim files throughout the claim lifecycle. The...

  • Claims Representative

    1 month ago


    Calgary, Alberta, Canada Definity Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Claims Representative to join our team at Definity. As a Claims Representative, you will be responsible for investigating and settling first-party automobile claims in a fair and timely manner.Key ResponsibilitiesInvestigate and settle first-party automobile claims in accordance with company...

  • Claims Representative

    4 weeks ago


    Calgary, Alberta, Canada Definity Full time

    Job SummaryWe are seeking a highly skilled Claims Representative to join our team at Definity. As a Claims Representative, you will be responsible for investigating and settling first-party automobile claims. This is a fantastic opportunity to work in a dynamic and inclusive environment where you can make a real difference in the lives of our customers.Key...


  • Calgary, Alberta, Canada Definity Full time

    Job SummaryWe are seeking a highly skilled Accident Benefit Claims Investigator to join our team at Definity. As a key member of our claims department, you will be responsible for investigating, evaluating, and settling Accident Benefit claims in accordance with the Insurance Act.Key ResponsibilitiesInvestigate and evaluate Accident Benefit claims to...

  • Claims Adjuster

    1 week ago


    Calgary, Alberta, Canada 570 The Dominion of Canada General Full time

    Overview570 The Dominion of Canada General is seeking a Claims Adjuster - Auto Bodily Injury to join our team. As a key member of our team, you will be responsible for investigating and evaluating claims to determine coverage available to policyholders and claimants.About the RoleThis role is responsible for handling 3rd party Personal Insurance and Business...


  • Calgary, Alberta, Canada Aviva Full time

    At Aviva, we're passionate about delivering exceptional customer experiences. As a Casualty Specialist, you'll play a vital role in shaping our customers' perceptions of our brand.We're seeking a skilled and experienced claims professional to join our West Protect (Casualty) team. The ideal candidate will have a strong background in casualty claims, with a...

  • Claims Examiner II

    1 week ago


    Calgary, Alberta, Canada Western Coast Insurance Services Full time

    About the RoleWestern Coast Insurance Services is seeking an experienced Claims Examiner II to join our National Insurance Solutions team. This key member will collaborate with partners and clients to resolve property and casualty claims, ensuring timely and fair resolutions.ResponsibilitiesDetermine coverage eligibility and trigger loss events based on...


  • Calgary, Alberta, Canada Intact Financial Corporation Full time

    We're looking for a skilled professional to join our team as an Auto and Property Subrogation Claims Adjuster.In this role, you will be responsible for investigating losses with moderate complexity, ensuring prompt and equitable recoveries in line with our corporate policies and standards.Key responsibilities include:Investigating losses and developing...


  • Calgary, Alberta, Canada Travelers Full time

    Job SummaryTravelers is seeking a highly skilled Auto Bodily Injury Claims Specialist to join our team. As a Senior Technical Claims Investigator, you will be responsible for investigating, evaluating, and resolving assigned claims in accordance with Best Practices.Key ResponsibilitiesDirectly handle assigned severe claims, providing quality customer service...


  • Calgary, Alberta, Canada 570 The Dominion of Canada General Full time

    Job Category: ClaimTarget Openings: 1What Is the Opportunity?Under close supervision, this position is responsible for investigating and evaluating, primarily low to moderate complexity claims, to determine coverage available to policyholders and claimants. This role is responsible for handling 3rd party Personal Insurance and Business Insurance ABI claims....


  • Calgary, Alberta, Canada Xpera Full time

    About the Role:We are seeking an experienced Property Claims Adjuster to join our team in Calgary. As a key member of our team, you will be responsible for investigating and adjusting property claims in a timely and efficient manner.Key Responsibilities:Investigate property claims and determine the cause of damageNegotiate fair and satisfactory settlements...