Residential Leasing Coordinator

3 weeks ago


Victoria, British Columbia, Canada Pacific Cove Properties Full time

Job Title: Residential Leasing Coordinator

Job Summary: We are seeking an experienced Residential Leasing Coordinator to join our leasing team in Victoria, British Columbia. The successful candidate will be responsible for executing the leasing process and assisting the Leasing Manager in all aspects of the project and office as it relates to the leasing program.

Key Responsibilities:

  • Welcoming and offering hospitality to our visitors/prospective residents and registering them as guests.
  • Helping to establish rapport with our visitors/prospective residents, gathering information about their current living situation and what they are looking for in a residential rental accommodation.
  • Providing expedient and professional responses to inbound communications from online rental advertisements.
  • Helping to maintain standards throughout our rental offices and display suites as they relate to professionalism, cleanliness, and organization.
  • Administrative duties including data entry and emailing daily reports.
  • Documenting all prospective tenant interactions in appropriate database or software.
  • Opening and closing of display suite, as needed.
  • Distributing Rental Centre signage with balloons.
  • Representing Pacific Cove Properties in a professional manner.
  • Coordinate team appointment schedule and proactively follow up with prospects to schedule appointments.

Required Skillsets:

  • Strong computer skills: confident in MS Word, MS Excel, and MS Outlook (CRM experience a bonus).
  • Fluent in the English language, both written and verbal.
  • Excellent organizational and time management skills.
  • Excellent communication and customer service skills.
  • Strong follow-up times.
  • Exercising tact, diplomacy, and confidentiality at all times.
  • Physically fit to be able to lift up to 25 lbs and climb stairs when necessary.


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