Guest Experience Manager

4 weeks ago


Delta, British Columbia, Canada EightSix Network Full time

Company Overview

At EightSix Network, we're committed to delivering exceptional experiences for our guests. As a national company with 27 locations across Canada, we offer exciting opportunities for career growth and development.

About the Role

We're seeking a highly skilled Guest Experience Manager to oversee our guest services team at Gateway Casinos & Entertainment Limited. This pivotal role is responsible for ensuring that our guests receive top-notch care throughout their stay.

The Ideal Candidate

  • Minimum two years of experience in the guest services and/or hospitality industry.
  • Able to direct and supervise staff.
  • Excellent customer service skills, including the ability to be friendly, efficient, polite and patient.
  • A strategic thinker who has an eye for detail and a capacity to see the big picture.

Benefits

We offer a comprehensive benefits package, including:

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

Salary Information

We offer a competitive salary of $43,818 per year, plus benefits and opportunities for advancement.

What We Offer

At EightSix Network, we're dedicated to empowering our team members and providing them with opportunities for growth and development. Our dynamic and fun work environment offers:

  • Ongoing training and leadership programs
  • Competitive salaries and benefits packages
  • A chance to make a real impact in the lives of our guests

About Us

Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. With 27 locations across British Columbia, Ontario, and Alberta, we boast approximately 13,000 slots, 85 restaurants and bars, and hotel rooms.

Get to Know Us

Our multi-pronged growth strategy has seen us diversify and expand our product offering, attracting new customers and dramatically improving the gaming customer experience. Some of our proprietary brands include Match Eatery & Public House, Atlas Steak + Fish, and Halley's Club.



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