Collection Specialist

3 days ago

Port Coquitlam, British Columbia, Canada DPC Saputo Dairy Products Canada G.P. Full time

About the Role

The Collection Representative will be responsible for managing a portfolio of accounts receivable and reconciling, investigating, and resolving all outstanding invoices.

Key Responsibilities

  • Manage the collection process of a given portfolio
  • Perform weekly analysis of payment agreements and investigation of all outstanding invoices and deductions
  • Resolve payment discrepancies within the required time frame
  • Document daily activities in the system
  • Ensure compliance with credit limits and management of pending orders
  • Initiate and respond to external and internal customer account inquiries
  • Reconcile accounts and prepare requests for deferrals, write-offs, and credit notes
  • Apply and comply with existing policies and procedures
  • Prepare all documentation relating to deductions
  • Perform all other related tasks

Requirements

  • College diploma or technical diploma in accounting or equivalent
  • 5 years of experience in a credit/commercial collection (B2B) environment
  • English speaking and writing is essential
  • Very good knowledge of the Office suite, knowledge of Maestro (asset)
  • Strong interpersonal, negotiation, communication, and customer service skills
  • Strong analytical, organizational, and attention to detail skills
  • Ability to solve problems
  • Ability to adapt in a context of change

About Us

DPC Saputo Dairy Products Canada G.P. is a leading global dairy processor with a longstanding history of excellence. We're a talented and caring team committed to upholding our tradition of care, quality, and passion through food. We foster an environment where employees can make contributions that matter, from our manufacturing plants to our office locations and everywhere in-between.

What We Offer

  • Competitive salaries
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

We support employment equity and strive to embed diversity and inclusion in our operations. We invite candidates from all horizons to join our family.

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