Customer Experience Ambassador

4 days ago


Dorval, Quebec, Canada McDonald's Full time

Elevate the guest experience in our restaurants and provide assistance that exceeds our guests' expectations of McDonald's. We are seeking a motivated and customer-focused individual to join our team as a Guest Experience Ambassador.

About the Role

The Guest Experience Ambassador is responsible for connecting with guests throughout the restaurant to provide a welcoming dining experience. This includes providing directions, assisting parents and seniors, and inquiring about the quality of their visit and food. The ideal candidate will have an engaging, extroverted personality and a customer-focused mentality.

Key Responsibilities
  • Connect with guests to provide a welcoming dining experience
  • Work with the maintenance and dining room crew to identify and ensure that the restaurant remains clean, well-maintained, and properly equipped to meet guests' needs
  • Become a Guest Traffic Guide (GTG) during peak periods
Requirements
  • Engaging, extroverted personality and customer-focused mentality
  • Proficient in-service stations, and certified in guest fundamentals
  • Dedication to increasing the guest experience through proactive anticipation of guests' needs
  • Demonstrated the ability and the empowerment to step in during guest recovery
  • Prior hosting experience is an asset
What We Offer

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, plus benefits and opportunities for advancement. As a valued member of our team, you will enjoy flexible hours/shifts, a safe and respectful work environment, access to world-class training and skills development opportunities, and a total rewards package that includes discounts, incentives, and recognition perks.

About Us

The McCafé brand launched in Canada in 2011, becoming a leading player in the Canadian quick-service coffee landscape with its Premium Roast coffee and espresso-based beverages. Building on its strong coffee credentials, McCafé has expanded into other menu categories including Real Fruit Smoothies, Frappés, and Bakery. McCafé opened its first standalone café in Toronto in 2015, offering its signature coffee products along with a café-style menu. Our workplace has a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees.



  • Dorval, Quebec, Canada McDonald's Full time

    About the RoleWe are seeking a skilled Customer Service Ambassador to join our team at McDonald's. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and providing top-notch service.Job Summary: As a Customer Service Ambassador, you will be responsible for creating a welcoming atmosphere for our...


  • Dorval, Quebec, Canada McDonald's Full time

    About UsMcDonald's Canada is a leading player in the Canadian quick-service coffee landscape with its Premium Roast coffee and espresso-based beverages. Our brand has expanded into other menu categories including Real Fruit Smoothies, Frappés, and Bakery.


  • Dorval, Quebec, Canada Randstad Full time

    At Randstad, we're committed to excellence in passenger aviation. As a Customer Experience Manager – Airports, you'll play a key leadership role in our ambition to become a top ten global airline.Key responsibilities include ensuring the airline safely delivers exceptional customer experiences, exceeding customer expectations, and driving business...


  • Dorval, Quebec, Canada Randstad Full time

    We are seeking energetic individuals who are dedicated to ensuring the wellbeing of our clients. As a Service Coordinator at Randstad, you will be part of a growing team that provides creative ideas, cost-effective alternatives, and problem-solving solutions to our local and national clients.About UsOur customer has been offering innovative solutions to meet...


  • Dorval, Quebec, Canada Bombarbier Full time

    About the RoleBombardier is seeking a highly skilled Marketing Manager, Customer Experience to lead the development and execution of the annual customer marketing strategy to support the growth of Customer Services & Support.The ideal candidate will have a minimum of 10 years of experience developing, implementing and leading marketing strategies in a large...


  • Dorval, Quebec, Canada Randstad Canada Full time

    Job OverviewWe are seeking a highly skilled Customs Specialist to join our team in the Transport & Logistics industry.Key Responsibilities:Provide customs technical support and maintain client databaseReduce non-compliance and transactional errors by resolving related issues and auditing customs documentsEnsure accuracy of information, set up and release...


  • Dorval, Quebec, Canada Bombarbier Full time

    Looking for a challenging opportunity in the aerospace industry? We are seeking a highly skilled and experienced Customer Experience Marketing Director to join our team at Bombardier.Company OverviewAs a leading manufacturer of business aircraft, Bombardier is dedicated to delivering exceptional customer experiences and exceptional products. Our team...


  • Dorval, Quebec, Canada Randstad Full time

    Event Coordinator Front Desk OpportunityWe are seeking a highly organized and customer-focused Event Coordinator to join our team in the West Island. As a Front Desk Event Coordinator, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service and administrative support.Key Responsibilities:Act...


  • Dorval, Quebec, Canada McDonald's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Representative. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and creating a welcoming dining experience for our guests.Key ResponsibilitiesConnect with guests throughout the...


  • Dorval, Quebec, Canada Randstad Full time

    We are seeking an experienced Event Coordinator Front Desk Professional to join our team at Randstad. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.About the Role:Act as an ambassador to the public and our clienteleHandle customer inquiries over the phone and...

  • Customs Specialist

    1 month ago


    Dorval, Quebec, Canada Randstad Full time

    Job Title: Customs SpecialistOur client in the international freight forwarding industry is seeking an experienced Customs Specialist to support with customs duties. The ideal candidate will have 2+ years of experience with diverse knowledge to take over the clearance of existing clients. CCS Certification is a plus.Key Responsibilities:- Support with...


  • Dorval, Quebec, Canada Randstad Canada Full time

    About the RoleWe are currently looking for a skilled front desk event coordinator to join our team in the West Island. The ideal candidate will act as an ambassador to the public and our clientele, handling customer inquiries over the phone, administrative duties, and welcoming clients.ResponsibilitiesReception desk managementPhone calls and email...


  • Dorval, Quebec, Canada Bombardier Aviation Full time

    Job DescriptionWe are seeking a highly skilled User Experience Specialist to join our team at Bombardier Aviation. As a key member of our workforce, you will play a vital role in ensuring the safety, productivity, and comfort of our employees and customers.About the RoleYou will conduct research to identify physical and ergonomic hazards and stresses in the...


  • Dorval, Quebec, Canada BMO Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing advice and guidance to customers on our financial solutions.Key Responsibilities:Identify customer needs and provide...


  • Dorval, Quebec, Canada Randstad Full time

    Job Title: Customs RaterLocation: Industry: Freight Forwarding / Customs BrokerageWe are seeking an experienced Customs Specialist to support our client in the international freight forwarding industry. The ideal candidate will have 2+ years of experience with a diverse knowledge base and be CCS certified.Key Responsibilities:Clearance of existing...


  • Dorval, Quebec, Canada Randstad Canada Full time

    Job Title: Customs Clearance SpecialistWe are seeking a skilled Customs Clearance Specialist to support our client in the trucking industry. The ideal candidate will have 2+ years of experience in customs clearance and a strong attention to detail. Key responsibilities include preparing and sending customs documents, ensuring completion and compliance for...


  • Dorval, Quebec, Canada Randstad Canada Full time

    Job Title: Customs Release ClerkJob Summary:Our client in the international freight forwarding industry is seeking an experienced Customs Specialist to support with customs duties. The ideal candidate will have 2+ years of experience with a diverse knowledge of customs regulations and procedures.Responsibilities:- Provide customs technical support- Maintain...


  • Dorval, Quebec, Canada Bombarbier Full time

    About the RoleBombardier is seeking a highly skilled Customer Project Manager to join our team at the Opa Locka Service Center. As a key member of our team, you will be responsible for managing multiple aircraft projects, ensuring timely delivery, and maintaining excellent customer relationships.Key ResponsibilitiesManage customer relationships and...


  • Dorval, Quebec, Canada Bombarbier Full time

    Bombardier, a global leader in innovative transportation solutions, is revolutionizing the Business Aircraft industry. Our mission is to deliver exceptional passenger experiences that set new standards in comfort, efficiency, and reliability.We are seeking an experienced Design Visionary to lead our Industrial Design and Innovation efforts. As a key member...


  • Dorval, Quebec, Canada Randstad Canada Full time

    Job Title: Customs Clearance SpecialistWe are seeking an experienced Customs Clearance Specialist to join our team at Randstad Canada. As a key member of our logistics team, you will be responsible for ensuring the smooth clearance of customs duties for our clients.Responsibilities:- Provide technical support for customs clearance- Maintain accurate client...