Claims Service Representative
2 weeks ago
The Claims Service Representative is responsible for providing exceptional customer service to workers, employers, and healthcare providers by responding to and resolving claim-related inquiries in a timely and professional manner.
Key Responsibilities:- Respond to and resolve claim-related inquiries via phone, email, or in-person
- Assess and evaluate information to determine claim eligibility and entitlement
- Communicate decisions to affected parties and provide clear explanations of claim processes and procedures
- Collaborate with internal stakeholders to resolve complex claims and ensure timely resolution
- Update claim files and maintain accurate records
- Completion of a two-year diploma in a related discipline (Business Administration)
- Minimum two years' experience interpreting and applying processes and procedures to manage and resolve customer inquiries/concerns
- Typing speed of 35 (error rate less than 5%)
- Knowledge of customer service principles and practices
- Proficiency in the use of personal computers and software in a Windows environment
The Workers Compensation Board of Manitoba promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.
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Claims Service Representative
4 weeks ago
Winnipeg, Manitoba, Canada WCB Manitoba Full timeJob Summary:The Claims Service Representative is responsible for providing exceptional customer service to workers, employers, and other stakeholders by responding to and resolving claim-related inquiries in a timely and professional manner.Key Responsibilities:Respond to and resolve claim-related inquiries via phone, email, or in-personCreate new claim...
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Claims Service Representative
1 month ago
Winnipeg, Manitoba, Canada WCB Manitoba Full timeJob Summary:The Claims Service Representative plays a critical role in responding to and resolving claim-related inquiries from various stakeholders. This position requires strong customer service skills, effective communication, and the ability to navigate complex processes and procedures.Key Responsibilities:Respond to and resolve claim-related inquiries...
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Claims Service Representative
1 week ago
Winnipeg, Manitoba, Canada WCB Manitoba Full timeJob Description:We are seeking a highly skilled and detail-oriented Claims Service Representative to join our team at the Workers Compensation Board of Manitoba (WCB Manitoba). As a key member of our team, you will be responsible for providing exceptional customer service to workers, employers, and healthcare providers, while ensuring that claims are...
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Claims Service Representative
5 days ago
Winnipeg, Manitoba, Canada WCB Manitoba Full timeJob Summary:The Claims Service Representative is responsible for managing new claims, ensuring Workers Compensation coverage, and resolving customer inquiries. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Create new claim files and ensure accurate data...
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Claims Service Associate
7 days ago
Winnipeg, Manitoba, Canada WCB Manitoba Full timeThe Workers Compensation Board (WCB) Manitoba is a leading organization in promoting safety and health in the province's workplaces. As a Claims Service Representative, you will play a critical role in helping prevent and reduce workplace injuries and diseases.About the RoleWe are seeking an enthusiastic and detail-oriented individual to join our team as a...
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Claims Service Coordinator
3 days ago
Winnipeg, Manitoba, Canada WCB Manitoba Full timeJob OverviewWe are seeking a highly skilled Claims Service Representative to join our team at WCB Manitoba. As a key member of our customer service team, you will be responsible for providing exceptional support to workers, employers, and other stakeholders through timely and effective resolution of claims and inquiries.About the RoleThis is an introductory...
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Customer Service Representative
2 weeks ago
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Client Service Representative
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Customer Service Representative
2 weeks ago
Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full timeJob DescriptionAt Pixel Auto Service Limited, we are seeking a highly organized and detail-oriented Customer Service Representative to join our team. The ideal candidate will provide exceptional customer service, greet clients, and direct them to the correct service areas.Key ResponsibilitiesProvide basic information to clients and the publicSchedule and...
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Customer Service Representative
4 weeks ago
Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. The successful candidate will be responsible for providing exceptional customer service, scheduling appointments, and maintaining accurate records.Key ResponsibilitiesGreet and direct clientsProvide information and...
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Customer Service Representative
4 weeks ago
Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full timeWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key ResponsibilitiesGreeting and Directing: Greet people and direct them to contacts or service...
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Customer Service Representative
4 weeks ago
Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full timeWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. As a key member of our front desk team, you will be responsible for providing exceptional customer service, greeting clients, and directing them to the appropriate contacts or service areas.Key Responsibilities:Customer...
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Customer Service Representative
4 weeks ago
Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full timeWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering phone calls, and directing clients to the appropriate contacts or service areas.The ideal candidate will...
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Claims Adjuster
4 weeks ago
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VP, Claims Strategy
4 weeks ago
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Customer Service Representative
4 weeks ago
Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full timeWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key ResponsibilitiesGreeting and Directing: Greet people and direct them to contacts or service...
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Customer Service Representative
3 weeks ago
Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full timeWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering phone calls, and responding to inquiries in a timely and professional manner.The ideal candidate will have a...
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Insurance Claims Coordinator
4 weeks ago
Winnipeg, Manitoba, Canada Disability Solutions Full timeJob DescriptionWe are seeking a highly skilled and detail-oriented Insurance Claims Coordinator to join our team at Disability Solutions. As an Insurance Claims Coordinator, you will be responsible for administering insurance claims, managing insurance programs, and providing exceptional customer service to our clients.Key Responsibilities:Administer...
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Customer Service Representative
4 weeks ago
Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full timeJob Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. As a key member of our front desk team, you will be responsible for providing exceptional customer service, responding to inquiries, and ensuring a positive experience for our clients.Key Responsibilities:Greeting...
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Bilingual Customer Service Representative
2 weeks ago
Winnipeg, Manitoba, Canada Johnston Group Full timeAt Johnston Group, we pride ourselves on delivering exceptional customer experiences. As a key member of our Customer Care team, you will be the first point of contact for our clients and their employees, providing them with accurate and professional information regarding their plan details, coverage, and claims status.We are seeking a highly skilled and...