Customer Service Representative

4 weeks ago


Regina, Saskatchewan, Canada We An-Ser Full time

We An-Ser Communications Group is immediately hiring Part Time Inbound Call Centre Operators to provide friendly, professional, and comprehensive support to clients' customers. They will handle calls for various businesses, ranging from medical offices to apartment complexes to professional services.

Using excellent customer service skills, they will provide the best possible experience, ensuring all aspects of the message are collected thoroughly and accurately. They will work on our state-of-the-art call processing system and be trained on various call centre tools to help prioritize customer needs.

Key Responsibilities:

  • Professionally handle incoming calls
  • Greet callers and provide required information
  • Transfer calls or take messages as necessary

Requirements:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 40 words per minute or more

Shifts Offered:

  • Part Time
  • 4:30PM-10:30PM
  • 7 days on, 7 days off rotation

Compensation: $17 per hour



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