Strategic Operations Manager

7 days ago


Québec, Quebec, Canada Groupe Desgagnés Full time
About Groupe Desgagnés

Groupe Desgagnés is a leading maritime transportation company with a rich history and commitment to excellence. We strive to provide exceptional service to our customers while ensuring the safety and efficiency of our operations.

Job Title: Strategic Operations Manager

We are seeking a highly skilled and experienced Strategic Operations Manager to join our team. As a key member of our management team, you will play a crucial role in planning and executing our commercial operations, optimizing vessel loading plans, and ensuring ship stability.

About the Role

The successful candidate will have a strong background in navigation and project management, with a minimum of 5 years of experience in the maritime industry. You will be responsible for:

  • Planning and executing voyages, identifying and recommending solutions to technical, regulatory, and legal issues related to transported cargo, navigation, and transshipment operations
  • Operations optimization, reviewing and optimizing loading, lifting, and cargo securing plans to maximize vessel capacity and stability
  • Incident follow-up, documenting incidents, participating in technical investigations, and coordinating the resolution of claims in liaison with crews
  • Technical support, providing technical expertise to ship coordinators in planning and monitoring voyages, ensuring quality and cost effectiveness of operations
  • Collaboration with customers, participating in meetings with customers to clarify operational issues and identify improvements based on stakeholders' needs
Key Responsibilities

As a Strategic Operations Manager, your key responsibilities will include:

  • National Sales Operations, planning and executing voyages, optimizing vessel loading plans, and ensuring ship stability
  • Sales and Project Development, analyzing technical requirements, evaluating cargo, port, and transshipment requirements for project bids, and proposing optimal loading solutions
  • International Sales Operations, managing claims, supporting coordinators, and participating in risk assessments
  • Administration and Corporate Projects, improving event logs, developing new procedures, and training employees
Requirements

To be successful in this role, you will need:

  • A bachelor's degree in navigation or a related field, or equivalent experience
  • A minimum of 5 years of experience in the maritime industry, including operations at sea and on land, and cargo handling
  • Excellent communication, problem-solving, and leadership skills
  • Ability to work effectively in a fast-paced environment and prioritize tasks
  • Bilingualism (English and French), both written and spoken
Salary and Benefits

We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience, plus comprehensive benefits, including health insurance, retirement plan, and employee assistance program.

Why Join Groupe Desgagnés?

At Groupe Desgagnés, we value our employees and offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package. If you are a motivated and experienced professional looking for a challenging role in the maritime industry, we encourage you to apply.



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