Visual Communication Expert
2 weeks ago
We are seeking an enthusiastic and skilled Visual Communications Specialist to join our team at FASTSIGNS. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving business growth.
Responsibilities:
- Act as the first point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner.
- Work closely with the sales team to develop and implement sales strategies, identify new business opportunities, and maintain existing client relationships.
- Assist with administrative tasks such as data entry, filing, and preparing reports as needed.
- Maintain accurate records and databases, ensuring compliance with company policies and procedures.
- Participate in daily team meetings and contribute to discussions on sales goals, marketing initiatives, and customer feedback.
- Serve as a backup for production teams as needed, assisting with order fulfillment and ensuring timely delivery of finished products.
- Continuously seek opportunities to upsell and cross-sell services to existing customers, promoting the value of FASTSIGNS solutions.
- Foster a positive work environment, demonstrating a commitment to teamwork, integrity, and excellence in all interactions.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Proven experience in sales, customer service, or a related field, preferably in a fast-paced industry like sign-making.
- Ability to work effectively in a team environment, prioritizing multiple tasks and deadlines while maintaining accuracy and attention to detail.
- Demonstrated adaptability, flexibility, and willingness to learn, embracing new technologies and processes.
- High school diploma or equivalent required; degree in business, marketing, or a related field preferred.
- $45,000 - $60,000 per year, depending on experience and qualifications.
Benefits:
- Competitive salary and bonus structure.
- Ongoing training and development opportunities, including workshops, conferences, and online courses.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
- The chance to work with a dynamic and innovative company, shaping the future of visual communications.
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