Bilingual Customer Service Representative
4 weeks ago
Customer Service Representative Opportunity
Randstad Canada is seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. This is a 6-month contract opportunity with the potential for permanent placement, offering a flexible remote work environment and a chance to make a real impact in a growing organization.
Key Responsibilities:
- Provide exceptional customer service to clients through inbound calls, emails, and online chat.
- Handle inquiries regarding insurance claims, policy information, and general account management.
- Maintain accurate records and documentation for all customer interactions.
Requirements:
- Fluent in both English and French (written and verbal).
- Minimum of 12 years of experience in call center customer service.
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in Microsoft Office Suite and Teams.
What We Offer:
- Full-time hours.
- No evenings or weekends.
- Remote opportunity.
- Equipment provided.
How to Apply:
Please submit your resume and a cover letter to Randstad Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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