Country Manager, Canada

1 month ago

Mississauga, Ontario, Canada World Courier of Canada Ltd Full time

Our team is at the heart of everything we do at World Courier of Canada Ltd. We are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come and help us improve the lives of people and animals everywhere.

Job Details

Primary Duties and Responsibilities:

  • Provides intense focus on overall sales, customer services and operations, including creating incremental growth opportunities and business development within an assigned country.
  • Leads and/or collaborates with Customer Service, Operations and Sales to meet or exceed customer expectations and be able to meet with customers and other World Courier partners.
  • Proactively identifies opportunities and challenges and implements actions to activate or resolve.
  • Develops business plans for approval by the Regional Vice President.
  • Implements strategic initiatives to meet revenue targets and country growth/development plans.
  • Communicates the results of analysis and makes recommendations to senior management with regard to course of action.
  • Maintains thorough knowledge of local economic indicators and market trends and incorporates information into budgets/forecasts.
  • Implements operational programs and practices to reach budget objectives.
  • Monitors financial performance of assigned country.
  • Liaises with staff from various regional departments to achieve common objectives.
  • Maintains regular research on promotions and activities of existing and potential competitors.
  • Able to prepare clear and concise reporting data for evaluation by others, eg Revenue Report.
  • Able to read and understand sales and marketing reporting and data.
  • Achieves or exceeds revenue targets.
  • Completes and distributes sales analysis and operating reports in a timely manner/by due dates.
  • Responsible for oversight of countrywide candidate attraction, associate retention, training and development.

Experience and Educational Requirements:

  • Bachelor degree in related field, MBA a plus.
  • Industry experience.
  • Has strong organization, communication, motivation and leadership skills.
  • Strong and equipped with great leadership, interpersonal, presentation, negotiation and communication skills.
  • All round understanding of business functions and processes – e.g. sales, marketing, CRM, finance, HR, HSE, supply chain, purchasing, IT and quality control.

Minimum Skills, Knowledge and Ability Requirements

  • Leadership.
  • Decision making.
  • Mentoring and coaching.
  • Min. 10 years executive leadership in pharma industry or logistics. Sales experience a must.
  • Excellent communications skills and well-developed people management skills; ability to lead and inspire teams to accomplish objectives.
  • Strong analytical and problem solving skills; both short-term/tactical and long-term/strategic.
  • Internationally orientated executive. Good business acumen.
  • Ability to work in a fast-paced environment.

What We Offer

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

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