Bilingual Claims Advisor

3 days ago

St John's, Newfoundland and Labrador, Canada Sécurité Nationale Compagnie d'Assurance Full time
Job Summary

We are seeking a highly skilled Bilingual Claims Advisor to join our team at Sécurité Nationale Compagnie d'Assurance. As a Bilingual Claims Advisor, you will be responsible for providing exceptional customer service to our clients, handling claims with professionalism and discretion, and working collaboratively with our team to ensure seamless service delivery.

Key Responsibilities
  • Engage with customers to understand their needs and provide advice and service regarding coverage and the claims process.
  • Provide sound claims advice at every customer interaction to create a legendary customer experience.
  • Ensure customer problems are handled appropriately and escalating issues when necessary.
  • Prioritize and manage own workload to meet SLA requirements for service and productivity.
  • Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality.
  • Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for claims assessment and litigation.
  • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary.
  • Contribute to business objectives for Operational Excellence.
  • Support the timely and accurate completion of business processes and procedures.
  • Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations.
  • Identify, suggest, and actively participate in process improvement opportunities.
  • Acquire and apply expertise in the discipline, provide guidance, assistance, and direction to others.
  • Identify, recommend, and effectively execute standard practices and procedures applicable to insurance claims.
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
  • Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct.
Requirements
  • Fully Bilingual English and French.
  • College/ University degree.
  • 2+ years relevant experience.
About Us

Sécurité Nationale Compagnie d'Assurance is part of TD Bank Group, one of Canada's largest financial institutions. We care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

We offer a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.

As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.

  • Bilingual Claims Advisor

    6 days ago

    St. John's, Newfoundland and Labrador, Canada Sécurité Nationale Compagnie d'Assurance Full time

    Job SummaryWe are seeking a highly skilled Bilingual Claims Advisor to join our team at Sécurité Nationale Compagnie d'Assurance. As a Bilingual Claims Advisor, you will be responsible for providing exceptional customer service to our clients, handling claims in both English and French, and working closely with our team to ensure seamless claims...

  • Bilingual Claims Advisor

    6 days ago

    St. John's, Newfoundland and Labrador, Canada Sécurité Nationale Compagnie d'Assurance Full time

    Job SummaryWe are seeking a highly skilled Bilingual Claims Advisor to join our team at Sécurité Nationale Compagnie d'Assurance. As a Bilingual Claims Advisor, you will be responsible for providing exceptional customer service to our clients, handling claims in both English and French, and working closely with our team to ensure seamless claims...

  • Bilingual Claims Advisor

    2 weeks ago

    St. John's, Newfoundland and Labrador, Canada Sécurité Nationale Compagnie d'Assurance Full time

    About the RoleWe are seeking a highly skilled and bilingual Claims Advisor to join our team at Sécurité Nationale Compagnie d'Assurance. As a Claims Advisor, you will play a critical role in providing exceptional customer service and ensuring that our clients receive the best possible support in the event of a claim.Key ResponsibilitiesCustomer Service:...

  • Bilingual Claims Advisor

    2 weeks ago

    St. John's, Newfoundland and Labrador, Canada Sécurité Nationale Compagnie d'Assurance Full time

    About the RoleWe are seeking a highly skilled and bilingual Claims Advisor to join our team at Sécurité Nationale Compagnie d'Assurance. As a Claims Advisor, you will play a critical role in providing exceptional customer service and ensuring that our clients receive the best possible support in the event of a claim.Key ResponsibilitiesCustomer Service:...

  • Bilingual Claims Advisor

    3 weeks ago

    St. John's, Newfoundland and Labrador, Canada Sécurité Nationale Compagnie d'Assurance Full time

    Job SummaryWe are seeking a highly skilled Bilingual Claims Advisor to join our team at Sécurité Nationale Compagnie d'Assurance. As a Claims Specialist, you will be responsible for providing exceptional customer service and claims advice to our clients.Key ResponsibilitiesCustomer ServiceEngage with customers to understand their needs and provide...

  • Bilingual Claims Representative

    4 days ago

    St. John's, Newfoundland and Labrador, Canada Intact Full time

    About the RoleWe're seeking a highly skilled Bilingual Claims Representative I to join our Claims Management Services team. As a key member of our team, you will be responsible for handling claims on the phone, gathering information from clients and witnesses, and determining coverage and liability.Key Responsibilities:Open new claims and ensure immediate...

  • Bilingual Claims Representative

    3 days ago

    St. John's, Newfoundland and Labrador, Canada Intact Full time

    About the RoleWe're seeking a highly skilled Bilingual Claims Representative I to join our Claims Management Services team. As a key member of our team, you will be responsible for handling claims on the phone, gathering information from clients and witnesses, and determining coverage and liability.Key Responsibilities:Open new claims and ensure immediate...

  • Bilingual Claims Representative

    3 days ago

    St. John's, Newfoundland and Labrador, Canada Intact Full time

    About the RoleWe're seeking a highly skilled Bilingual Claims Representative I to join our Claims Management Services team. As a key member of our team, you will be responsible for handling claims on the phone, gathering information from clients and witnesses, and determining coverage and liability.Key Responsibilities:Open new claims and ensure immediate...

  • Bilingual Claims Representative I

    3 days ago

    St. John's, Newfoundland and Labrador, Canada Intact Full time

    We are seeking a Bilingual Claims Representative I - Claims Management Services (CMS) to join our team. Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. You'll...

  • Claims Specialist

    1 week ago

    St. John's, Newfoundland and Labrador, Canada Sécurité Nationale Compagnie d'Assurance Full time

    About the RoleWe are seeking a skilled Claims Advisor to join our team at Sécurité Nationale Compagnie d'Assurance. As a Claims Advisor, you will play a critical role in managing client relationships and ensuring the timely resolution of claims.Key ResponsibilitiesManage client relationships and ensure resolution of claims within area of focus and...

  • Claims Specialist

    1 week ago

    St. John's, Newfoundland and Labrador, Canada Sécurité Nationale Compagnie d'Assurance Full time

    About the RoleWe are seeking a skilled Claims Advisor to join our team at Sécurité Nationale Compagnie d'Assurance. As a Claims Advisor, you will play a critical role in managing client relationships and ensuring the timely resolution of claims.Key ResponsibilitiesManage client relationships and ensure resolution of claims within area of focus and...

  • Warranty Claims Coordinator

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Steele Auto Group Full time

    Steele Auto Group is dedicated to delivering the premier customer purchasing experience and establishing ourselves as the "Trusted Destination for Everything Auto" for both employees and clients.Position OverviewWe are currently seeking a Warranty Administrator to support our service department.In this role, you will assist with the administration of...

  • Warranty Claims Coordinator

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Steele Auto Group Full time

    Steele Auto Group is dedicated to delivering the finest customer purchasing experience and establishing ourselves as the "Trusted Destination for Everything Auto" for both employees and clients.Position OverviewWe are currently seeking a Warranty Administrator to support our service department in managing internal work orders and warranty claims. This role...

  • Warranty Claims Coordinator

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Steele Auto Group Full time

    Steele Auto Group is dedicated to delivering the premier customer purchasing experience and establishing ourselves as the "Trusted Destination for Everything Auto" for both employees and clients.Position OverviewMercedes Benz St. John's is in search of a Warranty Administrator to enhance our service department.In the role of Warranty Administrator, you will...

  • Property Claims Specialist

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Intact Full time

    Position Overview:We are seeking a skilled Claims Technical Consultant to enhance our property claims operations. This role involves a comprehensive review and refinement of claims protocols and methodologies.Key Responsibilities:Evaluate and revise claims standards and operational procedures.Offer expert technical assistance to management teams.Ensure...

  • Senior Claims Advocate

    3 days ago

    St. John's, Newfoundland and Labrador, Canada CA001 Marsh Canada Limited Full time

    About the Role:CA001 Marsh Canada Limited is seeking a highly skilled Senior Claims Advocate to join our Montreal Claims Team. As a Senior Claims Advocate, you will be responsible for facilitating loss management within the defined operational parameters of the claims team to ensure the prompt and equitable resolution of client claims.Key...

  • Senior Claims Advocate

    2 days ago

    St. John's, Newfoundland and Labrador, Canada CA001 Marsh Canada Limited Full time

    About the Role:CA001 Marsh Canada Limited is seeking a highly skilled Senior Claims Advocate to join our Montreal Claims Team. As a Senior Claims Advocate, you will be responsible for facilitating loss management within the defined operational parameters of the claims team to ensure the prompt and equitable resolution of client claims.Key...

  • Property Claims Specialist

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Intact Full time

    Position Overview:We are seeking a Claims Technical Consultant to enhance our property claims operations. This role is pivotal in ensuring that our claims standards and procedures are not only maintained but also continuously improved.Key Responsibilities:Evaluate and refine claims protocols and guidelines.Offer expert technical assistance to management...

  • Property Claims Specialist

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Intact Full time

    Position Overview:We are seeking a Claims Technical Consultant to enhance our property claims operations. This role involves a comprehensive review and refinement of claims standards and procedures to ensure optimal performance.Key Responsibilities:Evaluate and revise claims protocols to align with industry best practices.Offer expert technical guidance to...

  • Property Claims Specialist

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Intact Full time

    Position Overview:As a Technical Consultant for Property Claims, you will play a pivotal role in enhancing our claims processes and standards.Key Responsibilities:Evaluate and refine claims protocols and guidelines.Offer expert technical assistance to management teams.Ensure uniformity in claims responses across various regions.Work collaboratively with...