Automotive Accounting Software Trainer
1 week ago
PBS Systems Inc. is a leading provider of Dealer Management Software (DMS) solutions in North America. We are seeking a highly skilled and bilingual Automotive Accounting Software Trainer to join our team.
About the Role:
This is a remote work opportunity based out of Quebec, with occasional travel to customer sites across Canada, the US, and the Caribbean. As an Automotive Accounting Software Trainer, you will be responsible for providing training and support to new and existing customers on our DMS software.
Responsibilities:
- Learn and develop an understanding of the PBS software
- Assist customers with virtual training, online and on the phone
- Provide onsite training at dealership locations when required
- Liaise with customers to understand their needs and provide tailored support
- Maintain accurate records of training sessions and customer interactions
- Collaborate with internal teams to resolve technical issues and improve the overall customer experience
- Stay up-to-date with new product releases and features
- Develop and maintain documentation for training procedures and customer communication
Requirements:
- Fluency in both French and English (speaking, reading, writing)
- 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset
- High School Diploma
- Computer proficiency with knowledge of Microsoft Office Suite
- Effective time management & organizational skills
- Strong multi-tasking & prioritization
- Ability to travel within Canada and the US up to 2 weeks per month; proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required
What We Offer:
- Competitive annual base salary: $60,000 - $70,000 CAD, depending on experience
- Bonus for product certification up to $4,800 per year
- Great referral bonus
- Staff discounts with GM, Dell, Goodlife and more
- Ongoing system of education and cross-training
About PBS Systems Inc.:
PBS Systems Inc. is a proud equal opportunities employer. We strive to create a diverse and inclusive work environment where everyone feels valued and supported. If you are passionate about delivering exceptional customer experiences and have a knack for learning new technologies, we would love to hear from you
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