Retail Operations Manager

4 weeks ago


Fort St John, Canada Dawson Creek Husky Full time
  • Education: Secondary (high) school graduation certificate is a fundamental requirement for this position.
  • Experience: 1 year to less than 2 years of experience in retail operations is necessary.
Key ResponsibilitiesOversee Daily Operations: Direct and control daily operations to ensure smooth functioning of the store.Staff Management: Manage staff and assign duties to optimize productivity and efficiency.Merchandise and Services: Determine merchandise and services to be sold, aligning with the company's goals.Budget Planning: Plan budgets and monitor revenues and expenses to ensure financial stability.Staffing Requirements: Determine staffing requirements based on business needs.Issue Resolution: Resolve issues that may arise, including customer requests, complaints, and supply shortages.Staff Recruitment and Supervision: Recruit, hire, and supervise staff and/or volunteers to maintain a high-performing team.Performance Reviews: Conduct performance reviews to evaluate staff performance and provide constructive feedback.Operations Direction: Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.SupervisionTeam Size: 3-4 people will report directly to this role.Personal SuitabilityEnergetic: A high level of energy is required to excel in this position.Positive Attitude: A positive attitude is essential for building strong relationships with staff and customers.Time Management: Strong time management skills are necessary to prioritize tasks and meet deadlines.Communication: Excellent oral communication skills are required to effectively communicate with staff and customers.Organized: A high level of organization is necessary to maintain accurate records and ensure smooth operations.Team Player: A strong team player is required to collaborate with staff and achieve business objectives.Multitasking: Ability to multitask and prioritize tasks is essential for success in this role.Work Arrangements: This is a permanent position with a work term of 30 hours per week.Language: English is the primary language required for this role.

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