Security Specialist

2 weeks ago

Victoria, British Columbia, Canada Paladin Security Full time

Job Overview


PALADIN SECURITY is seeking a highly skilled and customer-focused Security Officer to join our team. As a representative of our company, you will be responsible for delivering exceptional service to clients, tenants, and patrons.



Key Responsibilities



  • Provide top-notch customer service and maintain effective relationships with clients, tenants, and patrons
  • Write clear and detailed reports, including incident, emergency, liability, and day-to-day reports
  • Monitor for and report irregularities, such as security breaches, facility and safety hazards, and emergency situations, and contact emergency responders as needed
  • Offer first aid and medical response when required to any individual(s)
  • Conduct regular foot patrols to ensure personnel, building, and equipment security
  • Utilize two-way radios and computer applications to communicate site activities
  • Exercise crowd control and remove trespassers


Core Competencies



  • Strong interpersonal and communication skills
  • Exceptional customer service skills
  • A strong working knowledge of non-violent crisis intervention and de-escalation techniques
  • Strong observational skills
  • Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision


Requirements



  • 6 months of security experience is an asset, and/or 6 months of customer service experience is an asset
  • A valid security license is an asset
  • A valid OFA 1 or higher is an asset
  • Excellent verbal and written English communication skills
  • Physical fitness: ability to walk for extended periods (most sites)
  • A Class 5 driving license is an asset for Mobile Patrol
  • Transportation Security Clearance (TSC) is an asset for work at the Airport & Port


Education and Certification Requirements


High School Diploma/GED


Valid BC Security License


Valid Class 5 BC Drivers License


OFA I


Valid Certification in First Aid, CPR, and AED



About Us


PALADIN SECURITY is committed to promoting from within, respecting people and their differences, providing high-quality service, and always having fun. We believe in hiring the best and promoting from within to create a positive and supportive work environment.

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