Senior Operations Manager

2 weeks ago


Edmonton, Alberta, Canada Gcore Canada Inc Full time

Gcore Canada Inc Job Description

Job Title: Senior Operations Manager

We are seeking an experienced Senior Operations Manager to lead our daily operations in a dynamic and fast-paced environment.

About the Role

This is a permanent full-time position that requires direct supervision of staff, planning and organization of daily tasks, budget management, and resolution of customer requests and issues. The ideal candidate will have experience in similar roles, possess strong leadership skills, and be able to make informed decisions based on market research and trends.

Responsibilities
  • Staff Management: Direct and control daily operations, evaluate performance, plan and organize tasks, manage staff, assign duties, and conduct performance reviews.
  • Market Research and Planning: Study market research and trends to determine consumer demand, potential sales volumes, and competitors' impact on sales. Plan budgets, monitor revenues and expenses, and make adjustments as needed.
  • Customer Service: Resolve customer requests, complaints, and supply shortages in a timely and professional manner.
  • Recruitment and Supervision: Recruit, hire, and supervise staff and/or volunteers, ensuring they meet the company's standards and expectations.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Strong leadership and communication skills.
  • Able to work independently and as part of a team.
  • Good problem-solving and decision-making skills.
Work Details
  • Work Language: English.
  • Hours: 40 hours per week.
Estimated Salary:

$50,000 - $60,000 per year, depending on experience.



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