Food Service Team Lead

4 weeks ago


Cold Lake, Alberta, Canada Humpty's Big Plate Diner Full time

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at Humpty's Big Plate Diner. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.

Key Responsibilities:

  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet customer demand.
  • Inventory Management: Requisition food and kitchen supplies, maintain records of stock, repairs, sales, and wastage, and ensure that inventory levels are always adequate to meet customer demand.
  • Customer Service: Ensure that food and service meet quality control standards, address customer complaints or concerns, and maintain a welcoming and inclusive environment for all customers.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing support and guidance to help them develop their skills and knowledge.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.

Work Environment:

  • Work Language: English.
  • Hours: 32 to 40 hours per week.


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