Retail Store Operations Manager
6 days ago
Company Overview
Laura Canada is a family-owned retailer operating two iconic women's fashion apparel brands, Laura and Melanie Lyne. Based in Quebec, we design, produce, market, and sell quality apparel across Canada.
We employ over 2,000 dedicated team members and operate more than 140 retail store locations, as well as our online platforms laura.ca and melanielyne.com. Our success is driven by our team's commitment to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.
Salary
The estimated salary for this position is $60,000 - $80,000 per year, based on industry standards and location.
Job Description
As a Store Assistant Manager at Laura Canada, you will possess a passion for fashion and customer service. You will recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. You will foster a vibrant, fun, energetic, and enjoyable store environment.
Responsibilities:
- Act as a stylist to build personalized wardrobes for customers.
- Develop and coach a team on exemplary customer service, program promotion, product knowledge, and current trends.
- Monitor sales targets regularly and take necessary actions to influence results.
- Support the Store Manager in team management and merchandising to achieve sales goals.
- Contribute to daily operations such as receiving merchandise, changing prices, shipping orders/transfers, and maintaining a clean store environment.
Qualifications and Requirements
The ideal candidate will have:
- A contagious passion for fashion and customer service.
- A minimum of 3 years of experience in a store management, sales, and customer service role.
- Demonstrated initiative on an ongoing basis.
- Strong team building skills.
Benefits
Laura Canada offers a range of benefits to support your growth and well-being, including:
- Training and professional development opportunities.
- A positive and supportive work environment.
- Paid vacation time and floater days.
- A 50% discount card for all Laura and Melanie Lyne styles.
- An employee referral program with a significant monetary reward.
- A monthly gift card awarded to an employee nominated by their peers.
- Group insurance for medical and dental needs.
- RRSP contributions.
- Discounted gym membership at Goodlife Fitness (Énergie Cardio).
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