Business Analyst

1 month ago

Leamington, Ontario, Canada Tilray Brands Full time
Tilray Brands: A Leader in Cannabis-Lifestyle and Consumer Packaged Goods

Tilray Brands is a pioneering company in the cannabis-lifestyle and consumer packaged goods industry, operating globally with a presence in Canada, the United States, Europe, Australia, and Latin America. Our mission is to provide high-quality, differentiated brands and innovative products that meet the needs of our customers' mind, body, and soul, invoking a sense of wellbeing.

We are committed to being the trusted partner for our patients and consumers, offering a cultivated experience and health and wellbeing through our comprehensive cannabis offerings, hemp-based foods, and alcoholic beverages. Our unprecedented production platform supports over 20 brands in over 20 countries.

As a Junior Business Analyst at Tilray Brands, you will play a key role in ensuring smooth operations and supporting the implementation of business solutions. Your responsibilities will include:

  • Triage and prioritize incoming incidents, ensuring timely and effective resolution.
  • Manage and grant system access permissions for users in accordance with company policies.
  • Collaborate with IT and security teams to address and resolve access-related issues.
  • Document and track incidents and access requests, maintaining accurate records.
  • Assist the Business Applications team in the planning and execution of larger initiatives.
  • Support the development and maintenance of business process documentation.
  • Provide support and training to users on access management and incident resolution processes.
  • Analyze incident trends and provide recommendations for process improvements.
  • Prepare reports and presentations on incident management, access control, and project activities.

To be successful in this role, you will need:

  • A Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Basic understanding of incident management and access control principles.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with strong organizational skills.

Tilray Brands welcomes applications from all qualified individuals and is committed to employment equity and diversity in the workplace. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Please note that Tilray Brands does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you. Tilray Brands does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process.

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