Travel Expert

3 weeks ago


Barrie, Ontario, Canada Sunwing Full time

The Opportunity:

At Sunwing, we are seeking a skilled Travel Expert to join our team in delivering exceptional customer experiences. As a results-driven Travel Expert, you will be responsible for providing high-quality service to our consumer travel clients, emphasizing long-term working relationships to build a strong repeat customer base. The position reports to the Selling Supervisor/Branch Manager and will be located at our retail store in Barrie.

Key Responsibilities:

  • Provide high-quality service to consumer travel clients, emphasizing long-term working relationships to build a strong repeat customer base.
  • Sell a full range of preferred supplier products to meet and exceed targets.
  • Provide accurate, complex travel information, including detailed travel documentation.
  • Organize and assist with local business building promotions and local networking.
  • Assist in the resolution of client complaints.
  • Invoice and document client files accurately in accordance with company policy.
  • Work closely with Consumers, Tour Operators, and various Internal Support departments.

Requirements:

  • Experience as a Travel Counsellor.
  • Ability to work various shifts, including evenings and weekends.
  • Provincial certification.

What We Offer:

  • Great travel perks.
  • GoodlifeCorporate Discount.
  • Comprehensive benefits package.
  • RRSP Matching Program.
  • Growth opportunities.
  • Free Parking.
  • Open concept, collaborative workspace.
  • Opportunity to give back through our social responsibility initiatives.

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