Sales Team Lead
3 weeks ago
Sales Supervisor Job Description
At Once Upon A Child, we are seeking a highly skilled Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for overseeing the sales floor, ensuring that customers receive excellent service, and maintaining a positive and productive work environment.
Key Responsibilities:
- Assign sales workers to duties and ensure that they are adequately trained to meet customer needs.
- Hire and train new staff members, or arrange for their training, to ensure that they have the necessary skills to succeed in the role.
- Order merchandise and authorize the return of unsold items to maintain optimal inventory levels.
- Establish work schedules to ensure that the sales floor is adequately staffed at all times.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Resolve customer complaints, supply shortages, and other issues that may arise.
- Organize and maintain inventory to ensure that products are easily accessible to customers.
- Supervise and coordinate the activities of sales workers to ensure that they are working efficiently and effectively.
Requirements:
- 1-2 years of experience in a retail sales environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and make sound judgments under pressure.
- Attention to detail and ability to multitask.
- Flexibility and ability to adapt to changing circumstances.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Apply Now:
To apply for this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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