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Sales Team Lead

1 month ago

Belleville, Ontario, Canada DREAMFLEET INC. Full time

Job Summary: We are seeking a highly skilled Sales Team Lead to join our team at DREAMFLEET INC. The ideal candidate will have a strong background in sales and leadership, with the ability to motivate and guide a team to achieve sales targets.

Key Responsibilities:

  • Supervise and coordinate the activities of sales staff, ensuring they are meeting their sales targets and providing excellent customer service.
  • Assign sales workers to duties and tasks, taking into account their strengths and weaknesses.
  • Authorize payments by cheque and ensure that all financial transactions are accurate and up-to-date.
  • Establish work schedules and ensure that all staff are aware of their responsibilities and deadlines.
  • Prepare reports on sales volumes, merchandising, and personnel matters, providing insights and recommendations for improvement.
  • Resolve issues that may arise, including customer complaints and supply shortages, in a timely and professional manner.
  • Supervise and co-ordinate activities of office and volunteer staff, ensuring that all tasks are completed efficiently and effectively.
  • Conduct performance reviews and provide feedback to staff, helping them to improve their skills and performance.
  • Provide customer service and support, ensuring that all customers receive a high level of service and satisfaction.
  • Complete sales transactions and ensure that all financial records are accurate and up-to-date.
  • Train staff in job duties, safety procedures, and company policies, ensuring that they are equipped to perform their roles effectively.

Work Conditions and Physical Capabilities:

  • Fast-paced environment with a high level of activity and pressure to meet sales targets.
  • Attention to detail and ability to multitask, with a focus on providing excellent customer service.
  • Standing for extended periods and ability to work in a variety of environments, including office and retail settings.

Personal Suitability:

  • Efficient interpersonal skills, with the ability to communicate effectively with staff, customers, and suppliers.
  • Excellent oral communication skills, with the ability to present information clearly and concisely.
  • Organized and able to prioritize tasks, with a focus on meeting deadlines and achieving sales targets.
  • Team player with a positive attitude and a willingness to learn and adapt to new situations.