Sales and Service Team Lead

3 weeks ago


Calgary, Alberta, Canada Canna Cabana Full time

Canna Cabana is actively seeking a Part-Time Sales and Service Team Lead to join our team. This role offers the opportunity to work in a dynamic environment, contributing to the success of our store.

About the Role

The Sales and Service Team Lead will be responsible for providing exceptional customer service, leading by example, and ensuring that all store conditions are consistently upheld to established standards.

Responsibilities:
  • Assist store management in supervising and facilitating daily operations;
  • Oversee responsibilities of the Store Manager in their absence;
  • Provide direction, guidance, and instruction to store associates as required;
  • Evaluate and resolve customer service issues promptly;
  • Maintain a thorough understanding of applicable health and safety legislation;

This is an excellent opportunity for individuals who possess strong leadership skills, are knowledgeable about the retail industry, and have experience in inventory management.

Requirements

To be successful in this role, candidates must meet the following qualifications:

  • Hold valid Selling It Right certification;
  • Possess a clean Criminal Background Check prior to start date;
  • Have completed high school and post-secondary education or equivalent;
  • Demonstrate sales and service orientation;
  • Have a minimum of 2 years' work experience in the retail industry, preferably in cannabis;
  • Exhibit excellent time management and prioritization skills;
  • Be able to train and motivate staff effectively;
  • Display strong teamwork and communication skills;
  • Be available to work a variety of shifts, including nights, weekends, and holidays.

We offer a competitive salary range of $45,000 - $60,000 per year, based on experience and qualifications.



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