Work-At-Home Customer Service Representative

1 month ago


Airdrie, Alberta, Canada MCI, LC Full time

Job Overview

We are seeking highly motivated and customer-focused individuals to join our team as Work-At-Home Customer Service Representatives. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through phone, email, and chat interactions.

Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Utilize our CRM system to manage customer interactions and update customer information
  • Meet or exceed performance metrics, including first call resolution, customer satisfaction, and quality scores
  • Participate in ongoing training and development to improve customer service skills and product knowledge
  • Work collaboratively with team members to achieve business objectives and support a positive work environment

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Strong technical skills, including proficiency in Microsoft Office and CRM software
  • Reliable internet connection and quiet workspace required

What We Offer

  • Competitive hourly rate and opportunities for advancement
  • Comprehensive training program and ongoing development opportunities
  • Flexible scheduling and work-from-home options
  • Opportunities for professional growth and development

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal.



  • Airdrie, Alberta, Canada MCI, LC Full time

    About MCI, LCMCI, LC is a leading provider of customer service solutions. Our team is dedicated to delivering exceptional support experiences for clients across North America.Job SummaryWe are seeking highly motivated and skilled Customer Service Representatives to join our Work from Home Contact Center Team. As a key member of our team, you will provide...


  • Airdrie, Alberta, Canada Fraserway RV Full time

    At Fraserway RV, we are seeking a highly skilled and multilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their RV rental and sales experience is nothing short of exceptional.Key Responsibilities:Meet and greet...


  • Airdrie, Alberta, Canada Fraserway RV Full time

    We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Fraserway RV. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their RV rental experience is nothing short of exceptional.Key Responsibilities:Meet and greet customers,...


  • Airdrie, Alberta, Canada Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco Auld Cross Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.Key ResponsibilitiesProvide outstanding customer...


  • Airdrie, Alberta, Canada Save-On-Foods Full time

    About the Role:We are seeking a talented Customer Service Representative to join our team at Save-On-Foods. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide assistance to customers with their shopping needs.Answer...


  • Airdrie, Alberta, Canada Tesco Full time

    About the RoleWe are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative at our Auld Cross Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...


  • Airdrie, Alberta, Canada MCI, LC Full time

    POSITION OVERVIEWMCI, LC is seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our contact center team, you will be responsible for providing exceptional customer service, resolving technical issues, and selling new products and services to our customers.RESPONSIBILITIESAs a...


  • Airdrie, Alberta, Canada MCI, LC Full time

    POSITION OVERVIEWMCI, LC is seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will be responsible for handling inbound customer inquiries, troubleshooting technical issues, and providing exceptional customer service.Responsibilities:Listen to customers, understand their needs,...


  • Airdrie, Alberta, Canada Tesco Full time

    About this roleWe are looking for a dedicated and passionate individual to join our store team as a Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer service and helping us to achieve our business goals.


  • Airdrie, Alberta, Canada Prairie Donair Full time

    We are seeking a skilled Customer Service Representative to join our team at Prairie Donair. In this role, you will be responsible for providing excellent customer service in a fast-paced food and beverage environment.About the Role:This is a permanent position with 40 hours of work per week. The ideal candidate will have a secondary school graduation...


  • Airdrie, Alberta, Canada Michaels Full time

    Job SummaryAs a Service Team Member at Michaels, you will be responsible for delivering exceptional customer service, helping customers find products, and providing a fast and friendly checkout experience. You will also be involved in truck unloading, stocking, and planogram processes, as well as maintaining store recovery standards to deliver our Brand...


  • Airdrie, Alberta, Canada McDonald's Full time

    About UsMcDonald's Canada is a leader in the fast food industry, with over 1,400 locations serving 2.5 million people every day.Job OverviewWe are seeking a Customer Service Representative to join our team as a Full-Time Crew Member. This role involves working in a dynamic environment delivering exceptional guest experiences.Key ResponsibilitiesGreet guests,...


  • Airdrie, Alberta, Canada Domino's Pizza Full time

    Job Summary: We are seeking a highly motivated and customer-focused Customer Service Expert to join our team at Domino's Pizza in Airdrie. As a key member of our store team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.Key Responsibilities:Take orders by...


  • Airdrie, Alberta, Canada Mobile Market Full time

    Job Title: Technical Support SpecialistAt Mobile Market, we are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance and support to our customers. Key Responsibilities:* Respond to customer inquiries and resolve technical issues in a timely and efficient manner.*...


  • Airdrie, Alberta, Canada Domino's Pizza Full time

    About the Role:The Customer Service Expert's role is vital in the Domino's system. We pride ourselves on offering fast and friendly service, and our CSEs lead the way in delivering an exceptional customer experience. Within our fast-paced environment, the primary role is to offer top-quality customer service by phone and in person at the counter. Customer...


  • Airdrie, Alberta, Canada Fraserway RV Full time

    We are seeking a talented and dedicated Customer Service Representative to join our team at Fraserway RV, the leading provider of recreational vehicles across Canada.About the Role:This is a full-time seasonal position from May to October 2024, offering a unique opportunity to work in a dynamic environment with a passionate team. As a Customer Service...


  • Airdrie, Alberta, Canada Golden Cinnaamon Indian Cuisine Inc. Full time

    Job Summary: We are seeking a skilled Server - Food and Beverage Services Representative to join our team at Golden Cinnaamon Indian Cuisine Inc. The ideal candidate will have excellent communication skills, be able to multitask, and provide exceptional customer service.Key Responsibilities:Address customer complaints or concerns in a professional and...


  • Airdrie, Alberta, Canada Golden Cinnaamon Indian Cuisine Inc. Full time

    Job Summary: We are seeking a skilled Server - Food and Beverage Services Representative to join our team at Golden Cinnaamon Indian Cuisine Inc. As a Server, you will be responsible for providing exceptional customer service, taking orders, and serving food and beverages in a fast-paced environment.Key Responsibilities:Address customer complaints or...


  • Airdrie, Alberta, Canada Golden Cinnaamon Indian Cuisine Inc. Full time

    Job Summary: We are seeking a skilled Server - Food and Beverage Services Representative to join our team at Golden Cinnaamon Indian Cuisine Inc. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests.Key Responsibilities:Address customer complaints or...

  • Sales Associate

    4 weeks ago


    Airdrie, Alberta, Canada Indo Spice Grocery Store Ltd. Full time

    Job Summary:As a Sales Associate at Indo Spice Grocery Store Ltd., you will be responsible for providing exceptional customer service, operating cash registers, and maintaining sales records for inventory control. This is a great opportunity to work in a fast-paced environment and develop your skills in a physically demanding role.Key Responsibilities:-...