Director of Product Experience
5 days ago
At Jobber, we exist to help small business owners succeed.
We work with small home service businesses, like plumbers, painters, and landscapers, to transform the way their services are delivered through technology.
As a Director of Product Experience, you will lead our design discipline over the "Win Work" group, overseeing the experience of our core CRM, marketing suites, quoting and estimating, and our AI receptionist.
You will ensure they provide impactful, high-quality, user-centric experiences tailored to the unique needs of home service businesses.
The role requires collaboration with other product leaders to communicate clear ideas and vision to Jobber's Executive team.
You will also partner with leaders in Product Management and Engineering within the Win Work product groups, communicating a product vision that gets everyone at Jobber excited.
In this position, you will showcase the value of design at Jobber by measuring and celebrating great user experiences and team achievements.
You will build, develop, and inspire a high-performing Design team, enabling them to deliver their best work.
The estimated salary for this role is $120,000 - $180,000 per year, depending on location and experience.
This is an excellent opportunity to join a company that values transparency, collaboration, and innovation.
The successful candidate should have proven expertise in senior Design and UX-focused leadership roles, with a deep understanding of analytics and how to combine quantitative and qualitative data to inform design decisions.
A strong interest in AI and examples of how your team (or you personally) are building for the future is also essential.
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