Marketing and Client Relations Professional

1 week ago


Ottawa, Ontario, Canada Mccabepro Full time

Mccabepro, one of Canada's largest branded merchandise agencies, is seeking a highly motivated Marketing and Client Relations Professional to join our team. With offices in London, Toronto, and Ottawa, we offer an exciting opportunity to work with over 1,000 brands across Canada.

We source, design, and deliver branded merchandise that drives brand awareness, engagement, and loyalty. As a Marketing and Client Relations Professional, you will be responsible for receiving, processing, and verifying orders from sales representatives, liaising with customers to provide product information, and working closely with the sales team on product ideas and project management.

Key Responsibilities
  1. Verify order accuracy using internal systems and customer purchase orders;
  2. Liaise with customers via phone or in-person to provide product details and resolve complaints;
  3. Collaborate with the sales team on product concepts and project management;
  4. Assist in generating ideas and preparing client presentations;
  5. Ensure quality service to customers and suppliers;
  6. Promote customer retention and build relationships with existing and new clients;
  7. Participate in team objectives to improve methods and systems for increased efficiency and responsiveness;
  8. Stay informed about product updates;
  9. Respond to all inbound inquiries.

The ideal candidate will possess a solution-focused mindset, excellent communication skills, and proficiency in GSuite and Microsoft Office. French language skills are considered an asset. Our team environment values diversity and inclusivity, making Mccabepro an equal-opportunity employer.

As a Marketing and Client Relations Professional, you will have opportunities to learn, grow, and succeed within our organization. We celebrate individual strengths and talents, providing limitless career development opportunities.

Estimated annual salary: $60,000 - $80,000 CAD, depending on location and experience. This role offers a competitive compensation package, including benefits and opportunities for professional growth and development.



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