Financial Services Ambassador

1 week ago


Burnaby, British Columbia, Canada Coast Capital Full time

Location(s): Metrotown Branch

Job Type: Part Time

MyWork Options: In-person

Estimated Salary Range: $24-$28 per hour, dependent on experience and qualifications

Background Screening Requirement:

  • Enhanced Criminal Record Check (every 5 years)
  • Credit Check (every 5 years)
  • Social Media Check (every 5 years)
  • Identity Verification
  • Education Verification
  • Employment Verification
  • References

Job Description:

We're Looking for a Customer-Focused Team Member

As a Member Service Representative at Coast Capital Savings, you will be the face of our brand in the branch. You will be responsible for providing excellent customer service, resolving member inquiries, and promoting financial products to help our members achieve their financial goals.

Your Key Responsibilities:

  1. Deliver Exceptional Customer Service: You will be the first point of contact for many of our members, providing friendly advice and support to meet their needs.
  2. Build Strong Relationships: You will work with members to understand their financial situations and provide personalized recommendations to help them achieve their goals.
  3. Stay Up-to-Date on Financial Products: You will stay current on our financial products and services, including deposits, investments, loans, and credit cards.
  4. Resolve Member Inquiries: You will handle member complaints and concerns in a professional and courteous manner.
  5. Collaborate with Colleagues: You will work as part of a high-performing team to achieve sales targets and provide exceptional service to our members.

About Us:

Coast Capital is a Values-Based Organization

At Coast Capital, we believe in living by our values: We Build Connection, We Act with Courage, We Re-imagine, and We Do What's Right. We are committed to creating a positive and inclusive work environment where our employees can grow and thrive.

Why Join Our Team?

A Competitive Compensation Package

Our competitive compensation package includes an estimated salary range of $24-$28 per hour, depending on experience and qualifications. We also offer comprehensive benefits, flexible scheduling, and opportunities for career advancement.

A Collaborative and Dynamic Work Environment

Our team is dedicated to providing exceptional customer service and working together to achieve our goals. We value diversity and inclusion, and we strive to create a workplace that is welcoming and respectful to all employees.

Professional Development Opportunities

We are committed to helping our employees develop their skills and advance their careers. We offer training and development programs, mentorship opportunities, and a supportive work environment that encourages growth and learning.



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