Sales Coordinator Multi Unit
3 weeks ago
United Trimen is a leading provider of food service equipment and smallwares solutions. We are seeking a highly motivated and detail-oriented Sales Coordinator Multi Unit to join our team.
As a Sales Coordinator Multi Unit, you will be responsible for supporting a portfolio of National Multi Unit Customers with day-to-day tactical, customer relationship management activity. This includes assisting the Multi Unit Account Managers by coordinating customer activities and providing internal support to their customer account teams.
Key responsibilities include:
- Supporting customer activities and providing internal support to customer account teams
- Facilitating interactions between internal supporting departments and customer corporate offices
- Organizing all essential communication for key projects, e.g. promotions, limited time offers and product changes
- Managing order guide process and coordinating new item setup
- Reviewing internal initiatives from a customer perspective to ensure proper execution
- Directing internal Gordon Food Service teams with new restaurant location openings and closings
- Participating in business reviews as directed by Regional Chain Manager
- Serving as the escalation point for any customer service issues requiring additional support
Requirements:
- High School / Equivalent required
- 3+ years of customer service, inside sales and/or business experience or an equivalent
- Highly motivated, self starter with a focus on details and accuracy in a fast paced environment
- Excellent written, verbal, organizational and communication skills
- Ability to problem solve and develop solutions to a variety of complex business issues
- Ability to multitask, organize, prioritize and work independently or within a team environment
- A natural desire to serve our customers
We offer a competitive benefits package, including profit sharing, healthcare benefits, matching retirement contribution, overtime compensation over 40 hours, training & development and growth opportunities.
United Trimen is your knowledgeable partner in food service equipment and smallwares solutions. We approach each opportunity with personalized, reliable, performance-driven solutions so you can deliver an exceptional guest experience.
What We Offer:
- Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
- Full flex benefits program
- Company matching RRSP
- Family culture
- Advancement opportunities
- Profit Sharing
What would you do:
- Support a portfolio of National Multi Unit Customers with day-to-day tactical, customer relationship management activity
- Assist the Multi Unit Account Managers by coordinating customer activities and providing internal support to their customer account teams
- Facilitate interactions between internal supporting departments and customer corporate offices
- Organize all essential communication for key projects, e.g. promotions, limited time offers and product changes
- Manage order guide process and coordinates new item setup
- Review internal initiatives from a customer perspective to ensure proper execution
- Direct internal Gordon Food Service teams with new restaurant location openings and closings
- Participates in business reviews as directed by Regional Chain Manager
- Serves as the escalation point for any customer service issues requiring additional support
Knowledge / Skills / Abilities:
- High School / Equivalent required
- 3+ years of customer service, inside sales and/or business experience or an equivalent
- Highly motivated, self starter with a focus on details and accuracy in a fast paced environment
- Excellent written, verbal, organizational and communication skills
- Ability to problem solve and develop solutions to a variety of complex business issues
- Ability to multitask, organize, prioritize and work independently or within a team environment
- A natural desire to serve our customers
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#GFSCA
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