Retail Store Team Lead
4 weeks ago
Job Summary: We are seeking a highly motivated and organized Retail Store Team Lead to join our team at Flower Junction Inc. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Assign sales workers to duties and ensure they have the necessary tools and resources to succeed.
- Authorize payments by cheque and ensure accurate financial records.
- Establish work schedules and ensure adequate staffing levels.
- Supervise and co-ordinate activities of workers, providing guidance and support as needed.
- Organize and maintain inventory, ensuring accurate stock levels and minimizing waste.
- Prepare reports on sales volumes, merchandising, and personnel matters, providing insights to inform business decisions.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages.
Requirements:
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a retail environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and under pressure.
- Attention to detail and organizational skills.
- Client focus, reliability, and team player.
Work Environment:
- Retail business environment.
- Fast-paced environment with a focus on customer service.
- Combination of sitting, standing, and walking.
What We Offer:
- Permanent full-time position.
- 30 to 40 hours per week.
- English language required.
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