Customer Service and Technical Support Professional

4 weeks ago


St Catharines, Ontario, Canada beBee Professionals Full time

We are looking for a highly motivated Customer Service and Technical Support Professional to join our team at beBee Professionals. The successful candidate will be responsible for providing technical support to our customers and internal teams, troubleshooting issues, and escalating problems to the appropriate teams. A Bachelor's degree in Computer Science or a related field is required, as well as experience in customer service and technical support. The ideal candidate will possess excellent problem-solving skills, be able to work independently, and have strong communication and interpersonal skills.

Responsibilities:

  • Provide technical support to customers and internal teams
  • Troubleshoot customer issues
  • Escalate issues to the appropriate teams
  • Maintain customer records
  • Provide feedback to the customer service team


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