Client Delivery Manager

4 weeks ago


Old Toronto, Canada Fenergo Full time
About This Role

We are seeking an experienced Client Partner to join our team at Fenergo. In this role, you will be responsible for managing a portfolio of clients through their life cycle from delivery through to post-implementation.

Key Responsibilities
  • Cultivate and maintain strong senior relationships with assigned clients.
  • Serve as the senior Fenergo point of contact for clients, including escalations.
  • Work with the Sales team on pricing/scoping and planning of opportunities.
  • Delivery ownership post contract signature, ensuring a product-led approach, where the existing capability of the platform is leveraged and aligned with best practices.
  • Internal client advocate for roadmap/product dependencies.
  • Commercial accountability for overall delivery, including margin, revenue recognition, and P&L aspects of the book of work.
  • Identify cross/up selling opportunities within the existing client portfolio.
  • Collaborate with sales teams to drive revenue growth through cross/up-selling.
  • Develop and execute strategic account plans to meet client needs and business objectives.
  • Stay informed about industry trends and client challenges to provide proactive solutions.
  • Collaborate with cross-functional teams, including product development and implementation, to ensure seamless service delivery.
  • Act as a client advocate within Fenergo, ensuring that client feedback is communicated and addressed appropriately.
What You'll Need
  • Bachelor's degree in Business, Finance, or a related field.
  • Proven experience in client management within the financial services or software industry.
  • Strong understanding of regulatory compliance and financial industry trends.
  • Excellent communication, negotiation, and presentation skills.


  • Toronto, Canada reSolved Full time

    **About reSolved** **We partner with organizations that do good, so they can be better. Because we believe there is always a better way. **Our clients have a clear purpose and vision. They are the leaders, innovators, allies, and dynamos solving society’s complex challenges and making the world a better place. reSolved is the silent partner that helps...


  • Toronto, Canada Truck 4 Delivery Full time

    **Overview** **92 Havenbrook Blvd, North York, ON M2J 1B2** **Duties** - Safely operate delivery vehicles to transport products to designated locations. - Load and unload items, ensuring proper handling and securing of goods during transit. - Perform heavy lifting as required, adhering to safety protocols to prevent injury. - Communicate effectively with...


  • Toronto, Canada Capgemini Full time

    As a Delivery Lead, you will play a pivotal role in overseeing the end-to-end delivery of projects, ensuring successful outcomes and client satisfaction. This role demands a seasoned professional capable of orchestrating and optimizing project delivery processes, collaborating with cross-functional teams, and maintaining a sharp focus on quality and...


  • Toronto, Canada Capgemini Full time

    Client Delivery Partner -077641 Description As a Delivery Lead, you will play a pivotal role in overseeing the end-to-end delivery of projects, ensuring successful outcomes and client satisfaction. This role demands a seasoned professional capable of orchestrating and optimizing project delivery processes, collaborating with cross-functional teams,...


  • Old Toronto, Canada Rangle.io Full time

    Solution Delivery Managers have expertise in Agile Delivery and Product Management. They pursue success for their clients & teams, removing impediments and creating high-performing teams to achieve business outcomes. They are responsible for end-to-end delivery, ensuring the team is delivering demonstrable value on every iteration. Reporting to a Program...


  • Toronto, Ontario, Canada Three Star Delivery Ltd. Full time

    About Three Star Delivery Ltd.We are a courier company with various locations in urban areas, providing reliable delivery services to our customers.Job Title: Reliable Delivery CourierThis is a permanent position that requires the candidate to work on the road, delivering various items and products to our clients. As a courier for Three Star Delivery Ltd.,...


  • Toronto, Canada Capgemini Full time

    As a Delivery Lead, you will play a pivotal role in overseeing the end-to-end delivery of projects, ensuring successful outcomes and client satisfaction. This role demands a seasoned professional capable of orchestrating and optimizing project delivery processes, collaborating with cross-functional teams, and maintaining a sharp focus on quality and...


  • Old Toronto, Canada Paralucent Inc Full time

    p>Paralucent is a boutique technology project delivery and staffing company that has had tremendous success over the past 21 years. We are a passionate group that has been focused on execution, delivery, and client satisfaction.We are building a team to help our client, a tier 1 consulting firm, meet future needs of their ServiceNow platform.DURATION: long...


  • Old Toronto, Canada Hamilton Barnes Associates Limited Full time

    p>Our client, a reputable Managed Service Provider (MSP) serving the public & private sectors, offers Cyber Security solutions and was voted Microsoft Partner of the Year!They are currently seeking a permanent Service Delivery Manager to join their team.Oversee service managementMaintain client relationshipsEscalation ManagementManage resourcesContinual...

  • Delivery Manager

    5 months ago


    Old Toronto, Canada Nexus Systems Group Inc. Full time

    Typical Day in Role:Champions a customer-focused culture to deepen client relationships and leverage broader client relationships, systems, and knowledge.Champions a high-performance environment and demonstrates a commitment to client's values: accountability, passion, integrity, and respect. Delivers results in accordance with client's behavioral...


  • Old Toronto, Canada Brinks Full time

    Senior Manager, Service DeliveryBrinks is seeking a Senior Manager, Service Delivery to lead our IT service delivery team in Canada. This role is responsible for managing the end-to-end IT services for Canada, working closely with Global technology and the Canadian business. The Senior Manager will be the primary contact for incident management escalations,...


  • Old Toronto, Canada POWER Engineers Full time

    Power Delivery Project Manager (Hybrid) POWER Engineers Canada, Inc. is seeking a Project Manager for our Power Delivery Project Management team in Toronto. The successful candidate will be responsible for managing technical and financial aspects of Power Delivery projects, managing and developing client relationships, and marketing POWER's Power Delivery...


  • Old Toronto, Canada Hamilton Barnes Associates Limited Full time

    Hamilton Barnes Associates Limited, a reputable Managed Service Provider (MSP), is seeking a permanent Service Delivery Manager to oversee service management and maintain client relationships.Key Responsibilities:Oversee the provision of services to clientsMaintain strong relationships with clientsManage service escalationsCoordinate resources to ensure...


  • Old Toronto, Canada Société Financière Manuvie Full time

    p>The opportunity is to drive the delivery of strategic projects, contributing significantly to our mission by analyzing data, conducting industry research, and providing actionable recommendations to leadership. You will gain experience managing complex projects and leading change within a large multinational corporation.End-to-End Project Delivery: Support...


  • Old Toronto, Canada Fidelity Canada Full time

    b>Job DescriptionWho We AreFidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.p>The Purpose of the Role:As a Service Delivery Manager, you are the...


  • Toronto, Canada Equifax Full time

    **Synopsis of the role** The Head of Professional Services & Client Delivery will oversee all Equifax Canada Client facing professional services and client delivery. This position will report to the Chief Operations Officer, and will be responsible for defining and executing the strategy of professional services. Will manage a team of dedicated and diverse...

  • Delivery Manager

    1 month ago


    Old Toronto, Canada Moody's Investors Service Full time

    Project Delivery ManagerMoody's Investors Service is seeking an experienced Project Delivery Manager to drive and manage cross-functional agile teams in delivering CRM technology projects and operations initiatives.This role will work closely with product owners, software developers, solution architects, testers, and DevOps engineers on highly visible...


  • Toronto, Canada Aon Full time

    Consultant - Delivery Lead Aon is looking for a Consultant in Toronto. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect...


  • Old Toronto, Canada Fenergo Full time

    About FenergoFenergo is a leading provider of Client Lifecycle Management (CLM) software solutions, revolutionizing the way client and regulatory technology is utilized in the financial industry.Job Title: Senior Client Success ManagerDescription:As a Senior Client Success Manager at Fenergo, you will be responsible for managing a portfolio of clients...


  • Old Toronto, Canada WTW Full time

    Job Overview">We are seeking an experienced Senior Client Relationship Manager to lead a book of clients and provide day-to-day leadership support to large, complex clients. As a key member of our team, you will be responsible for maintaining and growing a portfolio of high-profile clients, developing strategic plans to meet their needs, and delivering...