IT Operations Manager for Canadian Office

3 weeks ago


Hamilton, Ontario, Canada itec group, Inc. Full time
About the Role

We are seeking an experienced IT Operations Manager to lead our IT team in Canada. In this challenging role, you will be responsible for managing all aspects of IT operations, including infrastructure and application support.

Responsibilities
  • Develop and implement a comprehensive IT technology roadmap for the local market.
  • Act as the voice between the local management team, business needs, and solutions teams, both regional and global.
  • Manage projects as needed, ensuring timely delivery and effective resource allocation.
  • Develop and manage cross-functional IT projects and infrastructure initiatives.
  • Provide first-line support for IT systems and ensure their maintenance.
  • Protect and manage all IT assets, ensuring their security and integrity.
  • Create a cohesive infrastructure support team that supports infrastructure across the whole Americas region in coordination with other regions.
  • Co-create and implement new IT strategies, plans, and policies to ensure good performance and best practices in the use of IT.
  • Foster a learning IT environment where new information is shared with users and training is available for self-improvement.
What We're Looking For
  • 7+ years of IT experience, preferably in a leadership or management role.
  • Strong project management skills and ability to prioritize tasks effectively.
  • Above-average communication skills, both written and verbal.
  • Degree in Computer Science or a related field.
  • Experience working with ERP and EDI systems, understanding of factory production systems, and knowledge of how they interact with production apps.
About the Opportunity

This is a permanent position located in Hamilton, offering a negotiable salary based on experience. If you're a motivated IT professional looking for a challenging role, please apply.



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