Hotel Food and Beverage Service Manager
4 weeks ago
Times Universal Victoria Holdings Limited is seeking a highly skilled Hotel Food and Beverage Service Manager to join our team. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our food and beverage services, ensuring exceptional customer experiences, and driving revenue growth.
Key Responsibilities:- Analyze budget to boost and maintain the restaurant's profits
- Evaluate daily operations to identify areas for improvement
- Monitor revenues to determine labor costs and optimize staffing levels
- Supervise staff to ensure excellent customer service and high-quality food preparation
- Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics
- Recruit, train, and develop staff to meet business objectives
- Conduct performance reviews to ensure staff are meeting expectations
- Cost products and services to ensure profitability
- Enforce provincial/territorial liquor legislation and regulations
- Organize and maintain inventory to minimize waste and optimize stock levels
- Ensure health and safety regulations are followed to maintain a safe working environment
- Negotiate arrangements with suppliers for food and other supplies
- Participate in marketing plans and implementation to drive revenue growth
- Address customer complaints or concerns in a professional and courteous manner
- Provide exceptional customer service to ensure customer satisfaction and loyalty
- Advise on wine selection and serve wine to enhance the customer experience
- Manage events to drive revenue growth and enhance customer engagement
- Order and maintain inventory of wines and wine glassware to ensure optimal stock levels
- Supervise food and beverage servers and other staff to ensure excellent customer service and high-quality food preparation
- Bachelor's degree in Hospitality Administration or related field
- 5+ years of experience in food and beverage management
- Proven track record of driving revenue growth and improving customer satisfaction
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Valid driver's license and own vehicle
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Free parking available
- Paid time off (volunteering or personal days)
- Travel insurance
- Wellness program
Apply now to join our team and take the first step towards a rewarding career in hospitality
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