Restaurant Team Lead
2 weeks ago
We are seeking a highly skilled and experienced Restaurant Team Lead to join our team at SUBWAY. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our restaurant and delivering exceptional customer service.
Key Responsibilities- Schedule Management: Establish effective work schedules to meet business needs and ensure adequate staffing levels.
- Team Leadership: Supervise and co-ordinate activities of staff who prepare and portion food, providing guidance and support as needed.
- Training and Development: Train staff in job duties, sanitation and safety procedures, and promote a culture of continuous learning and improvement.
- Quality Control: Ensure that food and service meet quality control standards, maintaining high levels of customer satisfaction.
- Financial Management: Prepare budget and cost estimates, managing resources effectively to achieve business objectives.
- Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
- Administrative Tasks: Maintain records of stock, repairs, sales, and wastage, preparing and submitting reports as required.
- Bachelor's degree in Hospitality, Business Administration, or related field.
- 7 months to less than 1 year of experience in a supervisory role within the food service industry.
- Excellent communication and interpersonal skills, with the ability to lead and motivate teams.
- A strong focus on customer satisfaction and quality service.
- Ability to work in a fast-paced environment with tight deadlines.
- Flexibility to work varied shifts, including evenings and weekends.
- A competitive salary range of $45,000 - $60,000 per year, depending on experience.
- A comprehensive health benefits package, including medical, dental, and vision coverage.
- Opportunities for career advancement and professional development.
As a Restaurant Team Lead at SUBWAY, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a dedicated team that is passionate about delivering exceptional customer service and promoting a positive brand image.
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