Executive Hospitality Manager
4 weeks ago
Key Responsibilities:
- Plan, coordinate, and direct housekeeping staff activities to ensure efficient service delivery.
- Conduct regular inspections of assigned areas to maintain high standards of cleanliness and organization.
- Ensure compliance with safety standards, departmental policies, and company regulations.
- Supervise maintenance and repair services to minimize downtime and maximize guest satisfaction.
- Manage inventory of supplies, equipment, and uniforms to optimize efficiency and cost-effectiveness.
- Schedule and assign duties of housekeeping staff to meet business needs and objectives.
- Respond promptly to guest complaints and concerns to maintain a positive image and reputation.
Work Environment:
- Collaborate with a team of 3-4 people, with opportunities to grow and develop leadership skills.
- Work in a dynamic, fast-paced environment with a focus on excellence and customer satisfaction.
Requirements:
- Demonstrate excellent communication, organizational, and problem-solving skills.
- Exhibit a client-focused attitude, with a commitment to delivering exceptional service.
- Be flexible, adaptable, and willing to learn and grow with the company.
- Meet the physical demands of the role, with attention to detail and a strong work ethic.
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