Senior Retail Sales Team Lead

2 weeks ago


Spruce Grove, Alberta, Canada Dr phone Fix - Spruce Grove Full time
Job Description

We are seeking an experienced Senior Retail Sales Team Lead to join our team at Dr. Phone Fix - Spruce Grove.

Job Summary

The Senior Retail Sales Team Lead is responsible for leading a high-performing sales team to achieve sales targets, providing excellent customer service, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Sales Performance: Lead the sales team to meet or exceed monthly sales targets by identifying opportunities, implementing sales strategies, and motivating the team to achieve results.
  • Customer Service: Ensure exceptional customer service by responding promptly to customer inquiries, resolving issues efficiently, and demonstrating product knowledge.
  • Store Operations: Oversee daily store operations, including inventory management, visual merchandising, and maintaining a clean and organized store environment.
  • Team Management: Supervise and develop the sales team, providing coaching, training, and performance feedback to ensure they meet their goals and objectives.
  • Reports and Analysis: Prepare and submit regular sales reports, analyzing data to identify trends, areas for improvement, and opportunities for growth.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in retail sales leadership roles
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, attention to detail, and ability to multitask
Salary and Benefits:

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience. Additional benefits include a comprehensive benefits package, opportunities for professional development, and a bonus structure based on individual and team performance.

Work Conditions and Physical Capabilities:
  • Work Environment: Fast-paced retail environment with frequent customer interactions
  • Physical Demands: Combination of sitting, standing, walking, and lifting up to 25 pounds
Personal Suitability:
  • Personal Qualities: Accurate, client-focused, efficient interpersonal skills, excellent oral communication, flexibility, organized, reliability, and teamwork

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