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Restaurant Operations Assistant

1 month ago


Calgary, Alberta, Canada Alberta Restaurant Management Corp oa Subway Full time

Job Title: Restaurant Operations Assistant

Job Summary: We are seeking a highly motivated and organized Restaurant Operations Assistant to join our team at Alberta Restaurant Management Corp o/a Subway. The successful candidate will be responsible for assisting the Restaurant Manager in overseeing daily restaurant operations, ensuring excellent customer service, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Analyze budget to boost and maintain the restaurant's profits
  • Evaluate daily operations to identify areas for improvement
  • Monitor revenues to determine labour cost and optimize staffing levels
  • Supervise staff to ensure they are meeting performance expectations
  • Train staff on new procedures and policies
  • Ensure health and safety regulations are followed
  • Address customer complaints or concerns in a professional manner

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a restaurant or food service environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines

Work Environment:

  • Fast-paced restaurant environment
  • Tight deadlines and high volume of customers
  • Overtime required during peak periods

Personal Suitability:

  • Accurate and dependable
  • Excellent oral communication skills
  • Ability to work effectively in a team environment

Support for Persons with Disabilities:

  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for Newcomers and Refugees:

  • Provides diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees

Support for Youths:

  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans:

  • Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous People:

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for Mature Workers:

  • Provides staff with awareness training to create a welcoming work environment for mature workers

Support for Visible Minorities:

  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Work Term: Permanent

Work Language: English

Hours: 30 to 35 hours per week