Program Manager, Global Village Initiative

1 month ago

Toronto, Ontario, Canada Habitat for Humanity Canada Full time

Global Village Program Manager

Habitat for Humanity Canada is a national charitable organization working toward a world where everyone has a decent and affordable place to call home. We bring communities together to help families build strength, stability and independence through affordable homeownership and other housing solutions across Canada and around the world.

The Opportunity

We are seeking an experienced Program Manager to lead the day-to-day operations of the Global Village program and contribute to its future growth. This requires experience in project and volunteer management, compliance and communication with a wide range of stakeholders.

Your Key Responsibilities

  • Facilitate the development/update of internal Global Village processes, procedures, and policies ensuring documents and databases are complete and meet compliance requirements.
  • Develop and deliver annual Global Village work plans and budgets working closely with relevant teams domestically and internationally.
  • Provide financial oversight and management to the Global Village teams including drafting and reviewing budgets, expense reports, agreements, annual plans, financial acquittals, facilitating transfers and tracking donations and payments.
  • Oversee the Global Village safety and security procedures with relevant staff including policy review and providing training, with a particular focus on Prevention of Sexual Exploitation and Abuse (PSEA) and crisis management.
  • Develop and roll out the Global Village Monitoring, Evaluation, Accountability and Learning plan including data collection, analysis, reporting, drafting of mid-year and annual reports, conducting reviews, and supporting impact and external evaluations that supports continuous strengthening of the Global Village program.
  • Manage volunteer logistics, working closely with country program offices, local Habitats, and volunteer team leaders for builds in Canada and internationally.
  • Manage the Global Village registration and fundraising processes including developing annual schedules and individual fundraising platforms for volunteers.
  • Manage all inquiries including but not limited to registration, fundraising, build budgets, tax receipts, reconciliation reports and work closely with finance to transfer funds to hosting Habitat offices.
  • Develop, organize, and deliver trainings to volunteers and team leaders according to Global Village standards.
  • Provide support to volunteer team leaders and host country coordinators on all aspects of a Global Village build including planning finances, logistics, participant selection and safety in accordance with Habitat for Humanity policies and procedures.
  • Coordinate the Global Village emergency management procedures with team leaders and provide emergency support when teams are deployed.
  • Facilitate the development of an engagement pathway for Global Village participants including connections to local Habitat offices and long-term engagement activities.
  • Build mutually respectful relationships with volunteers communicating via email, phone, and video and messaging platforms.
  • Foster a positive, respectful, fair, and participatory environment for volunteers.

Requirements

  • Minimum of 5 years of professional experience working with the Project Cycle planning, monitoring, and implementing complex projects with specific experience in volunteer management.
  • Post-secondary education in a relevant discipline, preferably in international development, non-profit management, or volunteer management.
  • Intermediate financial literacy skills including creating, reviewing, and interpreting budgets, reports, spreadsheets, and audits.
  • Experience conducting training, facilitating workshops, and public speaking.
  • Excellent cross-cultural interpersonal skills, including the ability to negotiate, resolve conflicts, coach, and develop internal and external relationships.
  • Experience working with web based and digital platforms such as Team Razor, Luminate Online, Raiser's Edge, NXT, Mailchimp, Qliksense, SharePoint and Microsoft suite applications.
  • Excellent ability to develop clear, concise, and well-organized written materials.
  • Experience with Peer-to-Peer fundraising.
  • Fluency in written and oral languages other than English would be an asset.
  • Experience implementing Safeguarding within the project cycle would be an asset.

About Habitat for Humanity Canada

Habitat for Humanity Canada is a national, charitable organization working toward a world where everyone has a decent and affordable place to call home. Habitat for Humanity brings communities together to help families build strength, stability and independence through affordable homeownership. With the help of volunteers, Habitat homeowners and 46 local Habitats working in every province and territory, we provide a solid foundation for better, healthier lives in Canada and around the world.

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